Insurer won't reply or return calls

ariarnia

Now you're actually talking to them I would suggest your first step would be 1. asking them why they need the information (is there another way you can provide the required evidence) and 2. telling them it's a joint account and you do not have the permission of the second account holder to share their personal financial information.

Then see what they say

Amst

It's quite reasonable for them to request a document they need which isn't redacted. Yes, your husbands information is on there etc. but who is to say you aren't blocking out something that would invalidate the policy?

fluffywhiskeredfriend

"who is to say you aren't blocking out something that would invalidate the policy?"

Well, if they have a good reason to suspect I am committing fraud maybe they should report it to police?