Purchasing Mobile Phone from China/Hong Kong

d123

funkey_monkey wrote: »

Solution Shop prepaid this for me - one of the reasons I opted for them.

They declared the full value and paid this to HMRC?

Most HK shops declare a tiny value and pretend they’ve paid, most aren’t even authorised to collect import vat on behalf of HMRC.

Did you receive an Import VAT Prepaid statement with your parcel?

funkey_monkey

They are a UK company and are registered at Companies House. I didn't pay much attention to that as they had it covered - although the invoice did state that Tax was prepaid (might have been partial payment - can't remember).

d123

funkey_monkey wrote: »

They are a UK company and are registered at Companies House. I didn't pay much attention to that as they had it covered - although the invoice did state that Tax was prepaid (might have been partial payment - can't remember).

They are more likely an HK company who have cleverly assumed that people will believe they are a UK company by showing a UK company number.

If they were UK based they are breaking the law by all the omissions on their website.

In short, all business websites must address the following points to be legally compliant:

Registered information:

For a UK registered business, the website needs to display the Company Information i.e. the business name, place of registration, registered number, registered office address and if it is a member of a trade association. For sole traders and partnerships, the address of the principle place of business must be displayed.

http://www.ukwda.org/blog/is-your-website-legal

Most of those are missing from https://thesolutionshop.global/about-us/

Also, I don’t know of many UK businesses that operate in US$

Shipping
We will pay for shipping costs for the return of your item upto a cost of 35$ (USD). Original Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We are not responsible for returns until we have received them.

https://thesolutionshop.global/return-policy/

And why would a UK company need the following in its terms of service?

You agree that you allow The Solution Shop Retail Limited or any third party appointed or directed by them to pay taxes (including but not limited to import taxes, import customs, VAT & Sales Tax) on your behalf. This does not mean that all taxes will be paid on your behalf irrespective of the shipping method accepted by you.

You agree If it is not advertised that taxes (including but not limited to import taxes, import customs, VAT & Sales Tax) are paid, pre-paid or similarly at checkout then the taxes fall at the sole responsivity ofyou and/or their specified delivery person. The Solution Shop Retail Limited will not fall liable for any import taxes unless specified as pre-paying them at checkout.

https://thesolutionshop.global/terms-of-service/

funkey_monkey

https://beta.companieshouse.gov.uk/search?q=10381147

d123

funkey_monkey wrote: »

https://beta.companieshouse.gov.uk/search?q=10381147

You do realise there’s no law that would prevent a HK retailer from having someone in the UK set up a front that purports to be the retailer?

How about addressing the all the actual points raised of why it’s more likely it’s a HK (or other foreign) retailer?

Edit

LOL wow!

The Solution Shop had a working capital of £5 when incorporated. That would pay for a lot of cheap Chinese phones, wouldn’t it? :rotfl:

Incorporation
Statement of capital on 2016-09-17
GBP 5

It’ll be interesting to see what their accounts say if they file them this year...

funkey_monkey

d123 wrote: »

How about addressing the all the actual points raised of why it’s more likely it’s a HK (or other foreign) retailer?

Because I don't really care?

d123

funkey_monkey wrote: »

Because I don't really care?

You cared enough to post your recommendation and to then make a follow up post trying to show them in a good light as a “UK seller”...

funkey_monkey

Lies!

I did not recommend them. I only stated where I got the handset from. In fact if you read what I had written, I doubted the validity of the 2yr warranty that they provide with the handset. Hardly a recommendation!

Trying to show them in a good light? Behave yourself!!!
I replied to your questions with answers based on my dealing with them.

d123

funkey_monkey wrote: »

Lies!

I did not recommend them. I only stated where I got the handset from. In fact if you read what I had written, I doubted the validity of the 2yr warranty that they provide with the handset. Hardly a recommendation!

Trying to show them in a good light? Behave yourself!!!
I replied to your questions with answers based on my dealing with them.

I think your definition of “recommend” differs somewhat from the dictionary?

Or are you saying your [STRIKE]shilling[/STRIKE] enthusiasm for a company that wasn’t even previously mentioned in the thread was a warning not to deal with them?

You even came back to vigorously defend your recommendation when the inconsistencies of their website were pointed out...

funkey_monkey wrote: »

Solution Shop prepaid this for me - one of the reasons I opted for them.

funkey_monkey wrote: »

They are a UK company and are registered at Companies House. I didn't pay much attention to that as they had it covered - although the invoice did state that Tax was prepaid (might have been partial payment - can't remember).

funkey_monkey

Get a life