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£2 cash back - theft!

2»

Comments

  • mgdavid wrote: »
    Good that you're taking the positive out of this.

    Ha, I think it's only because it's £2.. if it was anything else, I'm sure I wouldn't see the positive!
  • Or maybe he isn't a thief & just made a mistake?

    I doubt it, the process of requesting cash back through the til/tpay point isn't just a slip of the finger..and if it was, the 7 isn't next to the 9 on the keypad..

    He robbed me of two quid.. and times that by 365.. nice savings pot.
  • COIAHLGW
    COIAHLGW Posts: 140 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Correct me if I am wrong, but don't you need to input your PIN for any kind of cashback transaction rather than using contactless?
  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    COIAHLGW wrote: »
    Correct me if I am wrong, but don't you need to input your PIN for any kind of cashback transaction rather than using contactless?

    You aren't wrong.
    Cashback isn't available via Contactless - only Chip & Pin.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Gunsh0tglitt3r
    Gunsh0tglitt3r Posts: 33 Forumite
    edited 31 August 2017 at 12:41AM
    Well, to me, it doesn't matter if you are right or wrong. I paid with my card - and I have a receipt that clearly states total goods: £17 something, cash back: £2.00 which doesn't change the fact that I didn't request/receive the cash back from my account. Not all terminals have contactless, and to be honest, I couldnt tell you what shops in the last week I've made contactless or chip and pin payments in. But, I can tell you, I don't get cash back for 2 effing quid, ever. Perhaps I'm completely blase to the in store payment options. So, thanks for the opportunity for me to clarify; I paid with my card, using chip and pin (:T), and I still don't have the money that was put through as cash back on my transaction.
  • sausage_time
    sausage_time Posts: 1,566 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    Do tell us the outcome If you get nothing back from the customer service droids at the store I'd take it up with your bank.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • le_loup
    le_loup Posts: 4,047 Forumite
    customer service droids at the store
    The assumed superiority of some people is beyond belief!
  • pjcox2005
    pjcox2005 Posts: 1,018 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Haha, that sounds about right - and just had a quick google.. seems if these companies collect donations and then "pay" them forward to the charity, they can claim corporation tax relief.. isn't money fun!



    I think that's an American issue only, for UK they're would be no net impact on the company. The only way they would receive a deduction is if they were showing the original payment as income and being taxed on it (so net zero still).


    Shame that there has been theft from you, although one point to check are you sure it's not for something else e.g. an item they couldn't put easily through the till such as an add on to a meal?
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