Wireless adapter on/off problem with Dell XPS 12

OXFORD_SMOGGY

" you could uninstall the wifi card and delete the installed driver, reboot the machine and it should install an earlier one on reboot..."

i believe ive tried that already and still didnt work, will try again

were

Are you using a wireless mouse? if so remove the batteries and unplug the usb mouse transceiver and have another try with the pad or a wired mouse

OXFORD_SMOGGY

ah yes I have a wireless mouse but it still freezes on the touchpad

OXFORD_SMOGGY

the main problem is the wireless network really makes my pc unsusable

grumpycrab

OXFORD_SMOGGY wrote: »

the main problem is the wireless network really makes my pc unsusable

Sorry, not familar with XPS 12; does it have a USB connector? Worth spending £12? eg
https://www.amazon.co.uk/DIZA100-Wireless-Complies-Standard-Supports/dp/B074MD7V9K/

OXFORD_SMOGGY

Thanks Ive tried that alreay with a usb wireless connector still have the same problem even after uninstalling the internal one!

were

is it still under dell warranty? Think you will end up formatting the device and re-installing windows.

grumpycrab

Yes, simpler - worth trying a windows 10 reset (with keep data option). This keeps docs/pics (but back them up anyway) but loses program installations; you'll know pretty quickly if it works when it asks for wifi details when it starts up again at the end of the reset.

AndyPix

were wrote: »

Think you will end up formatting the device and re-installing windows.

grumpycrab wrote: »

Yes, simpler - worth trying a windows 10 reset (with keep data option). This keeps docs/pics (but back them up anyway) but loses program installations; you'll know pretty quickly if it works when it asks for wifi details when it starts up again at the end of the reset.

:doh:

OXFORD_SMOGGY wrote: »

. I have even done a complete fresh wipe and reinstall of the whole computer. !

I think you can rule out software issues here, especially as you have tried a different interface (usb)
This sounds like a motherboard issue to me .. when combined with the other issues you mention.
As already asked above, is the machine under warranty ?

OXFORD_SMOGGY

Ah jeez really, just so odd that it can work for an hour and then for 15 minutes not be useable and appears disabled in the configuration, very odd.

I have also noticed that if I restart my PC it does not restart sometimes, just tries to for ages unless I turn off and urn back on fully and manually