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Wireless adapter on/off problem with Dell XPS 12

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  • Le_Kirk
    Le_Kirk Posts: 24,504 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    But all the kewl kids have installed Linux Mint!
    Therefore there is no need to keep reminding the "kewl" kids .... and the rest of us don't care!
  • OXFORD_SMOGGY
    OXFORD_SMOGGY Posts: 685 Forumite
    edited 2 September 2017 at 3:33PM
    The wifi currently only resets to normal if I restart my PC,and my PC just shows it is restarting for ages but doesnt actually restart! The drivers are all the latest! Literally nothing I can think of now apart from the battery.
    :beer: Printing money since 2008 :beer:
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    It is probably because you are using the latest WiFi driver that you are having the problem.
  • ah ok which driver do i need to reset it to? I did do a full PC factory reset so surely that would have reset it also I possibly uodated the driver soon after)
    :beer: Printing money since 2008 :beer:
  • I still dont understand the underlying fault, what in the new driver would tell the wirless internet to switch off at random points?
    :beer: Printing money since 2008 :beer:
  • Could you be inadvertently hitting the radio on/off key? My connection drops out if I brush F2 on my XPS 15.
  • no impossible the way I have it
    :beer: Printing money since 2008 :beer:
  • GunJack
    GunJack Posts: 11,829 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I still dont understand the underlying fault, what in the new driver would tell the wirless internet to switch off at random points?

    Not necessarily down to the driver, it's when MS change something in windows itself, which alters some code that the driver has to interact with, preventing it to operate correctly.

    Part of the problem has been that, especially on even relatively recent machines, is that device manufacturers no longer support their hardware on W10, so drivers that have been updated and work ok with up to W8 start to become flaky and then not work altogether under W10. I've had a couple of older lappys that W10 effectively made unuseable, so had to wipe them and return to W7 - once done, machines working properly again.
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • Ah ok makes sense thanks, so which driver shall I reinstall,the windows 8 driver it came with?
    :beer: Printing money since 2008 :beer:
  • GunJack
    GunJack Posts: 11,829 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ah ok makes sense thanks, so which driver shall I reinstall,the windows 8 driver it came with?

    If dell/the wifi card manufacturer don't release an update, think I'd go back a couple of versions from the one you're currently using, usually available from the manufacturer's site. You may have to try several to find one that's stable on your machine.

    A bit hit'n'miss I know, and you may or may not find one that works better than the current one..fingers crossed for you

    Alternatively, you could uninstall the wifi card and delete the installed driver, reboot the machine and it should install an earlier one on reboot...
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
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