Kantar - Royal Mail Monitoring and Posting Panel

gt94sss2

tomvox said:

I also got delivery of a test item with one to send back supposed to be sent the previous day. I'm in 2 minds about this as it seems to be common judging by the forum posts here. Either Spectos are being hugely inefficient in sending out the items so late or could they possibly be doing it deliberately to see which panellists follow instructions by sending it the same day next week? 

Let's not forget that Royal Mail were on strike towards the end of last week.. though tbh we have been lucky to get 2 deliveries a week locally in September, including one week where our entire street, just got nothing..

girlchops

I notice a lot of you are reporting that the Spectos items are pre prepared for us. I was with Quotas worldwide mail survey while it ran, and their items were also sent prepared and ready to go.
Although there wasn't an app there was a portal to log/record different activities and each attracted a certain number of points. Including receiving the actual pack. The points were calculated to Euros. Once a month they could be cashed out for amazon vouchers, donated to charity or sent to your bank or PayPal account. They were German too I think.
Hth

fluffig

girlchops said:

silvercar said:

This ‘post before last collection’ is annoying. I like to use my nearest post box, because it is the nearest and also because, judging from the Kantar queries I receive, it isn’t collected everyday so I would like this to be highlighted to Royal Mail. 

Now that Spectos require posting before last collection, I’m not going to be able to use it.

Hi all,
 Can't we post these the night before anymore?
I'd asked Kantar about it a long time ago and they were fine as long as recorded correctly but I've no idea what Spectos rules are yet. 
I received a spectos welcome letter early on but I'm currently live with kantar so wasn't sure about going live with spectos immediately. 
Also if we have to use spectos' app I was worried about having both on same phone if one or both were looking at cookies?! 

I think we can as 5.7 in their faq says:

What can I do when I can’t post a test item on the scheduled date/time before the last collection time?

You will always receive a schedule time plan with your test items that shows you all posting dates. If you won’t be able to hold a scheduled posting time before the last collection time you can also post the test item the day before AFTER the last collection date. The Mailagents App shows you, if a valid deadline is proposed for your dispatch point.

HonestJohn

A lot of questions that have been asked here are answered in the app under FAQ. Well worth a thorough read.

HomingPigeon

Does the Spectos app work the same way as Kantar - record the test item while standing at the postbox?  And do we have to enter the postbox locations we intend to use prior to posting, like we do with Kantar?

silvercar

HomingPigeon said:

Does the Spectos app work the same way as Kantar - record the test item while standing at the postbox?  And do we have to enter the postbox locations we intend to use prior to posting, like we do with Kantar?

I can answer this as I messed up today. I took my item for posting out with me, went to log it as being sent and was asked for the number or QR code of the bundle. The problem was the bundle wrap was at home. So I posted the item but didn’t enter the details until I was home. On entering the details you can change the time from the current time. A list of post boxes appears in order from your current location, so you can scroll down to find the correct one.

seatbeltnoob

I received a bundle to post (1 day after it wa smeant to be posted, due to rm strike).But I have no received any stamps or welcome pack? How about you?

There's no contact or support option in the app.

Annft

silvercar said:

The square with the + sign in it, is where you enter sending and receiving post.

Hi yes I saw that, but on the tutorial it says when you log on you are taken to a dashboard that gives you information about future letters to post etc. I only get the screen with the 3 quizzes I have completed, is this the same for everyone?
thanks

HonestJohn

Annft said:

silvercar said:

The square with the + sign in it, is where you enter sending and receiving post.

Hi yes I saw that, but on the tutorial it says when you log on you are taken to a dashboard that gives you information about future letters to post etc. I only get the screen with the 3 quizzes I have completed, is this the same for everyone?
thanks

Yes. Can't find out about any future postings. I think the app is still work in progress.

silvercar

seatbeltnoob said:

I received a bundle to post (1 day after it wa smeant to be posted, due to rm strike).But I have no received any stamps or welcome pack? How about you?

There's no contact or support option in the app.

No stamps received, but I think Spectos work on a points system.