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Abbafan1972 said:Saetana said:Abbafan1972 said:I have checked my performance on the app and on the section "sent on planned date", I don't have any stars.
Could this be because I post my items the night before, as the post boxes I use all get emptied once a day 9am on weekdays and 7am on Saturday. Surely I can't be expected to go to the post boxes before these times on the day they are due to go?
Are you recording your items using the app at the exact time you post them? If you are recording them at time of posting using the app then yes that is why you are getting zero stars for sent on planned date. You are not expected to post them before 7am/9am but you are expected to post them on the correct day (Wednesday for example) or the same day the following week.- if you are recording them as posted the previous day then you are not sending your items on the planned date.
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littlemoney said:Abbafan1972 said:Saetana said:Abbafan1972 said:I have checked my performance on the app and on the section "sent on planned date", I don't have any stars.
Could this be because I post my items the night before, as the post boxes I use all get emptied once a day 9am on weekdays and 7am on Saturday. Surely I can't be expected to go to the post boxes before these times on the day they are due to go?
Are you recording your items using the app at the exact time you post them? If you are recording them at time of posting using the app then yes that is why you are getting zero stars for sent on planned date. You are not expected to post them before 7am/9am but you are expected to post them on the correct day (Wednesday for example) or the same day the following week.- if you are recording them as posted the previous day then you are not sending your items on the planned date.The guidance is very clear about recording when you send it, whenever that is.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.2 -
I just post my items as instructed, if it says before midday I take that to be before midday. If the postbox I use has one collection a day at 9am or 7am and that means by posting at 10.30am, the item isn't collected until the next day - so be it, I've carried out the instructions given for the item still.
TNS have the collection times for each post box so if they really want to dig into it, it won't take a genius to figure out an item posted before midday, but after the last / only collection at that box then it won't enter the system until the next day.Feb 2015 NSD Challenge 8/12JAN NSD 11/16
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kerri_gt said:I just post my items as instructed, if it says before midday I take that to be before midday. If the postbox I use has one collection a day at 9am or 7am and that means by posting at 10.30am, the item isn't collected until the next day - so be it, I've carried out the instructions given for the item still.
TNS have the collection times for each post box so if they really want to dig into it, it won't take a genius to figure out an item posted before midday, but after the last / only collection at that box then it won't enter the system until the next day.
"If you can’t post before last collection on the scheduled date, post when it is most convenient for you. This could be later the same day, or on a different date including the day (or night) before, but it’s very important that you confirm the exact time you posted the item, as well as the actual date of posting when you data enter the item."
So, if you can't post early enough on the actual date due, post late on the day before.
It also means you give the actual date and time (to the minute) that items are posted.3 -
General_Grant said:kerri_gt said:I just post my items as instructed, if it says before midday I take that to be before midday. If the postbox I use has one collection a day at 9am or 7am and that means by posting at 10.30am, the item isn't collected until the next day - so be it, I've carried out the instructions given for the item still.
TNS have the collection times for each post box so if they really want to dig into it, it won't take a genius to figure out an item posted before midday, but after the last / only collection at that box then it won't enter the system until the next day.
"If you can’t post before last collection on the scheduled date, post when it is most convenient for you. This could be later the same day, or on a different date including the day (or night) before, but it’s very important that you confirm the exact time you posted the item, as well as the actual date of posting when you data enter the item."
So, if you can't post early enough on the actual date due, post late on the day before.
It also means you give the actual date and time (to the minute) that items are posted.Fashion on a ration 2025 0/66 coupons spent
79.5 coupons rolled over 4/75.5 coupons spent - using for secondhand purchases
One income, home educating family2 -
Hi all,
Thanks for your help.
I will do that then. I just assumed that the posting schedule meant it had to be collected before Midday, or whatever the time. I will just post it and log it then before the time on the posting schedule.
My bad!Striving to clear the mortgage before it finishes in Dec 2028 - amount currently owed - £26,322.673 -
Is anyone else having difficulty reading the guides on their phone? I used to be able to if I logged into the website rather than the app, but it wouldn’t let me open them today on a mobile device - I was looking for the guidance General_Grant posted.
Seems a bit silly to be pointing people at the app then not allowing stuff to be looked to when you need to.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.2 -
elsien said:Is anyone else having difficulty reading the guides on their phone? I used to be able to if I logged into the website rather than the app, but it wouldn’t let me open them today on a mobile device - I was looking for the guidance General_Grant posted.
Seems a bit silly to be pointing people at the app then not allowing stuff to be looked to when you need to.
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A couple of weeks ago when I posted a couple of cubes in the mail sack system my local post office did not know what to do with it and if they had to hand the manifest back to me as the receipt I did however give them a photocopy to put with the sack if required.
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Baileys_Babe said:General_Grant said:kerri_gt said:I just post my items as instructed, if it says before midday I take that to be before midday. If the postbox I use has one collection a day at 9am or 7am and that means by posting at 10.30am, the item isn't collected until the next day - so be it, I've carried out the instructions given for the item still.
TNS have the collection times for each post box so if they really want to dig into it, it won't take a genius to figure out an item posted before midday, but after the last / only collection at that box then it won't enter the system until the next day.
"If you can’t post before last collection on the scheduled date, post when it is most convenient for you. This could be later the same day, or on a different date including the day (or night) before, but it’s very important that you confirm the exact time you posted the item, as well as the actual date of posting when you data enter the item."
So, if you can't post early enough on the actual date due, post late on the day before.
It also means you give the actual date and time (to the minute) that items are posted.Feb 2015 NSD Challenge 8/12JAN NSD 11/16
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