Kantar - Royal Mail Monitoring and Posting Panel

Saetana

No posting pack for this week or next and today they have asked for all my SMARTs back.  Assume I am at the end of my current 6 month stint (started in July 2020) but no message to say so on the website so far.

gt94sss2

I was just offered a survey.. before you all get too excited, it was one of their "special ones" - this one about posting habits

MDMD

Greenqueen_2 said:

  Today I received my first posting sack for the new parcel system. A cube of the “regular size” and a sack that is big enough for me to climb inside! Does the PO not have smaller bags?
Is this going to scream “I’m on the secret posting panel” so they no linger ask what’s in the box.

I got mine too. I got three posting packs today, one just had the grey sack in, another a medium parcel and the last a CD/DVD box. 

I’m sure the postman knows what’s in them!

On the plus side I won 1,000 points in their daily prize draw.

darkl

Saetana said:

No posting pack for this week or next and today they have asked for all my SMARTs back.  Assume I am at the end of my current 6 month stint (started in July 2020) but no message to say so on the website so far.

This too happened to me so I contacted them asking if in fact my 6 months had ended. I received a reply that just informed me that they apologised and my final period incentive stamps would be mailed to me within 7 days. No last mailing pack as has been usual in the past.

wideband

Correctly Delivered invite notification on app 15 - 28 Feb

mrselliott

candjsmum said:

Has anyone posted a parcel using the new mailbag system please. I'm a bit confused what we do with the manifest? I assume the post office signs it, do we then keep it or do they?
Thanks in advance 

I sent my first mailbag yesterday, didn't know what to expect, but when I handed over the manifest it was scanned, I was asked how many bags I had, then the manifest was stamped and handed back to me, then I was told to just leave the bag in a corner. I have 2 post offices local to me so I will see what happens when I use the other one. 

kerri_gt

mrselliott said:

candjsmum said:

Has anyone posted a parcel using the new mailbag system please. I'm a bit confused what we do with the manifest? I assume the post office signs it, do we then keep it or do they?
Thanks in advance 

I sent my first mailbag yesterday, didn't know what to expect, but when I handed over the manifest it was scanned, I was asked how many bags I had, then the manifest was stamped and handed back to me, then I was told to just leave the bag in a corner. I have 2 post offices local to me so I will see what happens when I use the other one. 

I'm guessing the manifest is like a proof of posting receipt and scan actually registers the sack in the system? Haven't had any myself though and am pretty new to the panel so i could be totally wrong.

Annft

Hi wondering if anyone can help me please, I am trying to log an item i have just received and it keeps saying "invalid item ID"  I presume I just email them and send a picture of item? anyone else had this?
thanks

Money_Grabber13579

Annft said:

Hi wondering if anyone can help me please, I am trying to log an item i have just received and it keeps saying "invalid item ID"  I presume I just email them and send a picture of item? anyone else had this?
thanks

I suspect you’ve been sent an item that was intended for someone else. Does the label with the item ID inside the letter have your post code on it? If it’s a different post code, you’ll need to get in touch with Kantar.

Annft

thanks for your reply, just checked it's not my postcode, I have just sent an email to Kantar.
many thanks