Kantar - Royal Mail Monitoring and Posting Panel

General_Grant

tomvox said:

Weird goings on today! I had a test item - I know!! When I went to register it I got the "are you sure of the RFID code" which usually means you've mistyped it. I checked and I had entered the correct code so the twit sending presumably either put the wrong RFID in or it was one he had from pre-lockdown and it had been removed from his account (more likely I think). Also I had a small padded envelope addressed to someone 4 doors down (why am I never on the Correctly Delivered Mail survey when this happens)? Finally when I registered the test item I checked my RFID stock to find that I had gained one. I only had one left (other than in unsent items) after I returned what they asked for. After registering todays RFID it showed I had three in stock. I am officially bamboozled. 

I was getting that sometimes before life changed.  If I recall correctly it was generally when it was a business poster rather than private individual.

Chocmonster7

Received a posting pack today with items to be sent next week so it looks like we're back to work. Still no news about what to do with items that didn't get sent before the shut down though.

wideband

Chocmonster7 said:

Received a posting pack today with items to be sent next week so it looks like we're back to work. Still no news about what to do with items that didn't get sent before the shut down though.

Received a posting pack as well, 2 items, no stamps?
Only had 1 not sent due to shutdown, and that has been removed from 'items to send' list and RFID returned to my stock.

CRISPIANNE3

I have now been asked to return all RFID's that were put into old test items that were prepared. I assume. I have to shred these items but not to assume anything I have asked them to confirm. 

Primrose

Haven,t received any communication yet despite having indicated my willingness to continue.   Were the RFIDs to be returned specifically for test items or ordinary items being prepared as part of Ongoing survey commitments?

joeyjimbles

I was mid-survey when it stopped ie. beyond test items and was asked to return 10 RFIDs that I had in stock.
I have two that are inside items that I was due to post but they haven't been requested. 
I haven't heard from them directly, nor received a posting pack yet, but can see from the Item Preparation tab that I have been allocated two items to send next week and one the following week. 

need_an_answer

Ive got items to post next week and am  still holding previous items that relate to before lockdown,those have now disappeared from the posting schedule...one was a cube where I  had to buy postage and they had reimbursed me for it.I wonder if at some point they will retract those reward points or whether I've just been lucky and wont have to send.

CRISPIANNE3

Primrose said:

Haven,t received any communication yet despite having indicated my willingness to continue.   Were the RFIDs to be returned specifically for test items or ordinary items being prepared as part of Ongoing survey commitments?

A mixture of both. Also according to my online log two items to be posted next week but nothing received in the post as yet. 

redagila

***Please Ignore this message - I was tired & have confused myself with the S&S survey - I put it down to self isolating since the lockdown!!***
Has anyone checked their points lately? I have just looked at mine & it does not show any of the 1100 points allocated in the past or that are due.
I was due to start re-training as the lockdown started & had items showing for posting back to them. These have all now disappeared & it looks as though I am being put back on main survey immediately as I have 1 item to post next week & 2 RFID'S on there way to me.  At least not having to do re-training is a positive for me!

CRISPIANNE3

redagila said:

Has anyone checked their points lately? I have just looked at mine & it does not show any of the 1100 points allocated in the past or that are due.
I was due to start re-training as the lockdown started & had items showing for posting back to them. These have all now disappeared & it looks as though I am being put back on main survey immediately as I have 1 item to post next week & 2 RFID'S on there way to me.  At least not having to do re-training is a positive for me!

redagila said:

Has anyone checked their points lately? I have just looked at mine & it does not show any of the 1100 points allocated in the past or that are due.
I was due to start re-training as the lockdown started & had items showing for posting back to them. These have all now disappeared & it looks as though I am being put back on main survey immediately as I have 1 item to post next week & 2 RFID'S on there way to me.  At least not having to do re-training is a positive for me!

I have my 5600 point shown and this is correct.