Igloo Energy reviews: Give your feedback

milgo

RosieM said:

Please check small print very carefully before signing up with this company. Some very poor communication and not transparent. Stop your switch over to them if you have to. 

What problem did you encounter?  If you were able to be specific perhaps someone could offer you useful advice on how to help fix the problem, otherwise, any detail that you could provide could help others on what to look out for if they are already customers or thinking of becoming a customer.

bristolleedsfan

Electricity switch completed 19 June, £50 referral credit was available as expected on 19 July which for me will cover nearly 3 months charges/usage.

I do like online dashboard, quick, nice layout

Submitted  monthly meter reading, statement based on usage was very quickly issued.

Twice running Igloo Energy have been rated number 1 by citizens advice for customer service. https://www.citizensadvice.org.uk/about-us/about-us1/media/press-releases/money-doesnt-always-buy-you-the-best-energy-supplier-warns-citizens-advice1/

manic37

bristolleedsfan said:

Electricity switch completed 19 June, £50 referral credit was available as expected on 19 July which for me will cover nearly 3 months charges/usage.

I do like online dashboard, quick, nice layout

Submitted  monthly meter reading, statement based on usage was very quickly issued.

Twice running Igloo Energy have been rated number 1 by citizens advice for customer service. https://www.citizensadvice.org.uk/about-us/about-us1/media/press-releases/money-doesnt-always-buy-you-the-best-energy-supplier-warns-citizens-advice1/

Yes i like Igloo's website too and they're very quick to issue statement's after giving meter readings as you say. It will be a shame if the rumours of them going into administration are true.