Bad Tyre fitting

debtdebt

All, I'm utterly surprised that the garage took the tyres back, replaced them with new and agreed to supply 2 new alloy wheels as well.

Usually, if there is a question raised about whether a tyre has a manufacturing defect, the tyre is taken off the vehicle and sent to the manufacturer with nothing offered until the manufacturer has had the opportunity of seeing the tyre.

z1a

khcomp wrote: »

It was - I'll take cash or cheque..

Wrong ID????

khcomp

z1a wrote: »

Wrong ID????

Ah well, worth a go!

BeenThroughItAll

debtdebt wrote: »

All, I'm utterly surprised that the garage took the tyres back, replaced them with new and agreed to supply 2 new alloy wheels as well.

Usually, if there is a question raised about whether a tyre has a manufacturing defect, the tyre is taken off the vehicle and sent to the manufacturer with nothing offered until the manufacturer has had the opportunity of seeing the tyre.

Indeed. I doubt this is what really happened.

Aylesbury_Duck

BeenThroughItAll wrote: »

Indeed. I doubt this is what really happened.

You're not the only one. There's an often-seen pattern on here:

- post a situation, asking for advice as to who might be in the wrong.
- get responses, some of which place at least some or all of the blame on the OP.
- OP gets overly defensive, drip feeds more information to try and cement their position.
- OP eventually gets the hump with their critics, calls them idiots or similar.
- OP posts a result which rather neatly fits their version of events and absolves them of any blame. Usually much faster than such a situation would normally be resolved.

d123

debtdebt wrote: »

All, I'm utterly surprised that the garage took the tyres back, replaced them with new and agreed to supply 2 new alloy wheels as well.

Why?

Last time I went in and complained that all the tread had disappeared off my tyres over the last year the tyre chain gave me 4 brand new tyres, 4 brand new alloys and a 2 week holiday in the Caribbean as compensation