PCN envelope on car but no ticket inside!

Bexter8

I want to appeal a ticket but I don't even know which company is running the parking tickets for the car park. It's Vantage Point car park in Brighton and having googled it there are reviews about unfair £100 fines!!

I read the newbies thread but it says you have to know if the company is registered before doing anything and I don't know how to find out as there's no actual ticket but I'm guessing they think they've ticketed my car since the yellow sticker was on my car empty.

My car had a ticket displayed but it turns out that despite there being a MASSIVE sign seen from the road saying £1 per hour, it's actually £1.50 per hour - it was only noticed afterwards that the ticket was until 12:35 and not 13:35. The car left at 13:27 after pictures were taken of the pay and display ticket which says £3 and the big sign above the machine that says £1 per hour. There is a small sign near the ticket machine but the driver didn't notice as she had her toddlers with her and was being aware of other cars, plus she had already seen the huge sign on the building saying £1 per hour. Apparently the price went up in April so they've had plenty of time to take it down or change it!

Her son ended up having an accident after being at soft play so she was dealing with that as well or actually might have been back earlier and managed to avoid all this hassle! We cannot afford £100!

Please help, how do I go about finding out without giving away my info in case they are not registered, etc?? They have CCTV.

fisherjim

Well it was Sussex Security Systems who are now called Parking Solutions, and in the IPC. Coupon Mad with no doubt be along soon to comment and she is local to the area.

Coupon-mad

You will have to wait for the NTK in the post next month. DO NOT say who was driving.

I think Vantage Point was Sussex Security Systems, as fisherjim says, and absolute cash-cow for them but not one for you to panic and pay.

Do nothing and come back at NTK stage, providing this isn't a hired/lease car.

Bexter8

Thank you, it's my own car so I will wait and let you know what happens next.

Quentin

Throughout the advice is to never reveal who was driving


Edit your OP to remove details of who was driving.


The ppcs monitor here and can use your posts against you

Bexter8

Thanks Quentin, is it ok now?

Bexter8

NTK is here, shall I just send the template letter or should I include anything about their incorrect (massive sign) with the wrong price as well?

Johno100

Bexter8 wrote: »

NTK is here, shall I just send the template letter or should I include anything about their incorrect (massive sign) with the wrong price as well?

I assume the ticket you received significantly pre-dated your first post? Otherwise for a windscreen ticket the parking company have jumped the gun.

Quentin

Bexter8 wrote: »

NTK is here, shall I just send the template letter or should I include anything about their incorrect (massive sign) with the wrong price as well?

If you read up on sending in the template letter you will see that rejection will follow whatever you put in.


The template letter is designed so that you won't be revealing anything detrimental to you, and so that you can show you didn't simply ignore the "invoice"

Guys_Dad

have you got a picture of the £1 sign?

If not, GET ONE BEFORE THEY CHANGE IT!

It is your golden ticket!!

Bexter8

There was no ticket inside the thing left on the car. This NTK implys that was intentional, it says this may be the first notice you are getting as keeper, I knew because the driver told me. I do have a photo of the £1/hour sign which also has the name of the car park above the pay machine.