Multiple defaults lodged (wrongly) by EE

Jenny_EE

Hi anh1904,

We have a really helpful article on our Community page here https://community.ee.co.uk/t5/My-bills/How-EE-uses-Credit-File-Information-and-what-can-affect-your/td-p/364429 in regards to credit file queries.

The best thing to do is email us on credit.queries@ee.co.uk with all the relevant information, the team will get the credit file looked into aim to respond to respond within 48 hours. There are also details on the link above to write to us if you’d prefer.

Thanks, Jenny

anh1904

Luckily CISAS did make reference to credit reference agencies and the reporting by EE.

I'm fuming, and will seek compensation for the impact yet more poor processes by EE in managing this whole situation have caused.

Candyapple

anh1904 wrote: »

Luckily CISAS did make reference to credit reference agencies and the reporting by EE.

I'm fuming, and will seek compensation for the impact yet more poor processes by EE in managing this whole situation have caused.

Good, make sure you update the thread when you receive your compensation as well.