Ulster Bank: Easy Access Savings Account at 1.25% pa 22 June 2017 at 10:12AM edited 6 August 2017 at 8:54AM in Savings & Investments 500 replies 80.5K views

steve65e

retiree wrote: »

As I write, the online application sticks on the very first question: 'Would you like a sole or joint account?'

Try changing browser. I had that using Opera, but it worked with Firefox.

retiree

Thank you, steve65e. I couldn't get it with Firefox, but it is working with IE.

Stompa

I applied this morning, but oddly wasn't asked for any ID info (passport number etc.). I was expecting at the very least I'd get some sort of application acknowledgement email, but have heard nothing. Is that normal?

darren72

Stompa wrote: »

I applied this morning, but oddly wasn't asked for any ID info (passport number etc.). I was expecting at the very least I'd get some sort of application acknowledgement email, but have heard nothing. Is that normal?

Yes - I thought the same.

The confirmation screen was very vague too. A few days later I received an e-mail asking for me to upload my ID to their website.

Another few days later (today) I've just had an e-mail saying my account has been approved and will be opened shortly.

Stompa

darren72 wrote: »

Yes - I thought the same.

The confirmation screen was very vague too. A few days later I received an e-mail asking for me to upload my ID to their website.

Another few days later (today) I've just had an e-mail saying my account has been approved and will be opened shortly.

Thanks. Hopefully they won't ask for any ID, as I don't have any!

glider3560

Opened online last night, received sort code and account number immediately. Made a £1 Faster Payment. Noticed today a credit on my bank account "REJECTED FASTER PAYMENT".

How soon should I be able to make a payment? Seems odd giving an account number that you cannot pay into!

colsten

glider3560 wrote: »

How soon should I be able to make a payment? Seems odd giving an account number that you cannot pay into!

Wait until you can see the account online. That should happen within a working day.

If you haven't got an Ulster card yet, you might also want to wait until you get that, as you won't be able to make any withdrawals without a card.

veryintrigued

Ulster's Online banking has the great advantage of being like Tescos in that once you've set up a payment you can use those payment instructions from any Ulster account you have on your online banking.

Negating the need for multiple payment set ups to one destination.

buffman

10 days after having ordered my card reader, I am still waiting for the card and reader. Have received a PIN though. What are others' experiences?

steve65e

I haven't received anything from them by email or post, but my account has just appeared online (2 working days). There is, however, a secure message asking me to print off and return a customer signature form.
It all seems a bit random so far.