Fineco Bank multicurrencies account

bp5678

colsten wrote: »

I had pop-up windows when I logged in. It's in the Banking area. It takes a day or two for the bonus money to appear in your account after you accepted the T&Cs for it.

I had that as well for one of the bonuses which I claimed but I also invited a few people so I wanted to claim the money for referring them. I received several automated emails from Fineco for the people I referred but i can't find how to claim this money on their site.

colsten

No idea what's going wrong for you there. I claimed for some referrals only this morning, no probs. As I said, it takes a couple of days for the money to actually arrive.

If it doesn't work for you, you would probably have to contact Fineco and ask.

dylantombides

I used to bank with Natwest and now with Nationwide. I connected my old bank account (Natwest) to Fineco. If I try to claim the bonus, will they realise I don't bank with Nationwide and then the money gets sent to Nationwide automatically?

If not, do you know how to change the bank Fineco links to?

crumpetman

Just logged in to claim my bonus and it's asking for a PIN, I don't remember setting one up, tried the usual suspects and it's not telling me it is wrong but just resetting the "claim bonus" page.

I tried the "forgot your pin" link and it should have sent a text message to me (last few digits of phone number shown are correct and I have previously received texts from fineco) but nothing coming through.

Is anyone else having similar issues?

colsten

dylantombides wrote: »

I used to bank with Natwest and now with Nationwide. I connected my old bank account (Natwest) to Fineco. If I try to claim the bonus, will they realise I don't bank with Nationwide and then the money gets sent to Nationwide automatically?

If not, do you know how to change the bank Fineco links to?

Your bonus gets credited into your Fineco account. From there, you can pay it to any account you like but beware of SEPA charges levied by the receiving bank. Nationwide should be ok, but to be totally on the safe said, just make a cash withdrawal at an ATM.

colsten

crumpetman wrote: »

Just logged in to claim my bonus and it's asking for a PIN, I don't remember setting one up, tried the usual suspects and it's not telling me it is wrong but just resetting the "claim bonus" page.

I tried the "forgot your pin" link and it should have sent a text message to me (last few digits of phone number shown are correct and I have previously received texts from fineco) but nothing coming through.

Is anyone else having similar issues?

Sorry, can't help, other than to say the FINECO PIN is 8 digits - - - may be this triggers your memory?

tryin

I logged on now, and I am missing the bonus for 2 people who I recommended. (It does have other people who I referred). Does anyone else have this problem?

At some point during the period of the offer, they removed all the details from the main website, but it was still appearing in the client area of my account. I think the people who are missing might be those who applied after it was removed. Anyone else had this problem?

crumpetman

colsten wrote: »

Sorry, can't help, other than to say the FINECO PIN is 8 digits - - - may be this triggers your memory?

It does! Bonus now claimed.

Thanks

tryin

One of the people who I recommended but didn't get the bonus for just sent me this: After claiming the bonus, it said on his screen

Bonus required correctly
Bonus for NONQUALIFICATO
£100 cash pay directly into your current account

The "NONQUALIFICATO" is where the recommender's name should be... Seems I don't qualify, even though the person who opened the account did get his bonus. how is this possible? Anyone else have this?

bristolleedsfan

tryin wrote: »

One of the people who I recommended but didn't get the bonus for just sent me this: After claiming the bonus, it said on his screen

Bonus required correctly
Bonus for NONQUALIFICATO
£100 cash pay directly into your current account

The "NONQUALIFICATO" is where the recommender's name should be... Seems I don't qualify, even though the person who opened the account did get his bonus. how is this possible? Anyone else have this?

Only guessing that for whatever reason Fineco dont know who to allocate referring bonus to, I have two who have bonuses to claim, are clear that they used my link, I didnt have a bonus to claim in respect of them. Will be chasing it up.