We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
OLD HSBC Bank Account
GTR_King
Posts: 2,009 Forumite
So Yesterday Morning I run HSBC Up asking if I could order a copy of every statement printed/produced for my Old Bank account/Cash ISA (Still Open) in few envelops as possible... Just wanted a neat copy and a recored of what I spend over the years..
the lady (Didn't speak very good english) told me it can be done & there is a charge and the statements will take up to 40 days to arrive as will take awhile to print them I gave her the details of an account I wanted charged and she told me it's been sorted...
So dose it really take 40 days for them to arrive? or will it be quicker?
Will the charge be £10? as not showing up on account I wanted charged and she didn't tell me the charge at all
the lady (Didn't speak very good english) told me it can be done & there is a charge and the statements will take up to 40 days to arrive as will take awhile to print them I gave her the details of an account I wanted charged and she told me it's been sorted...
So dose it really take 40 days for them to arrive? or will it be quicker?
Will the charge be £10? as not showing up on account I wanted charged and she didn't tell me the charge at all
0
Comments
-
Just log on to HSBC's online banking and you can print statements for as far back as 6 years.0
-
.......... and you didn't ask!0
-
It's an old account so couldn't go online to get the statements...
Dose it really take 40 days? And hopefully the charge will only be £100 -
And hopefully the charge will only be £10
It took about 30 seconds on Google (have you ever heard of Google?)...£1 per sheet (max. charge £10 per request), or Free via Online Banking
https://www.hsbc.co.uk/1/PA_esf-ca-app-content/content/pws/content/personal/pdfs/general-price-list.pdfDose it really take 40 days?
What happens next?
You should receive your statements in 5 working days.
https://www.hsbc.co.uk/1/2/contact-and-support/ways-to-bank/online-banking/statement-copies====0 -
I know the charge is £10 but she didn't tell me what it cost so could of charged me anything & it not showing on my account I wanted charged will probably show on there tomorrow0
-
It's an old account so couldn't go online to get the statements...
Dose it really take 40 days? And hopefully the charge will only be £10
In the time you've taken to post here you could have got the information on cost direct from HSBC, as I have just done via live chat.
Assuming account was closed less than 6 years ago, cost is £1 per statement, up to max £10. As I didn't want to waste any more of the agent's time, I didn't ask about costs for accounts closed longer than 6 years ago.0 -
ok thanks for your help, all sorted will see the charge on my account tomz & will get statements soon0
-
Couldn't understand her well but she got my request sorted0
-
I got my Statements today but they are printouts from online and
Came in 2 A4 envelops
Is there anyway I can get them like original Statements you get in the post? With the words duplicate on them??
I am gonna ring them tomorrow & complain0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.3K Work, Benefits & Business
- 601K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards