Can't cancel sky as it's in ex's name 😈

Skint_Lynne

Thank you. Colin, I was worried in case they brought up an old call, it's been about a year since he rang. I'm probably read ing too much into it lol.

Skint_Lynne

Justice, ex has his mail 're directed so he would get it.

mije1983

Skint_Lynne wrote: »

Justice, ex has his mail 're directed so he would get it.

That's good then. He will get the letter and can either close the account himself or transfer it to where he is now living.

At least this way you don't have to feel bad as he will get the notification.

Skint_Lynne

Don't want to give him an opening to get in touch, can't be doing with him, that's another story lol.

mije1983

If he gets his mail redirected he may well find out soon enough anyway, even if you get someone else to cancel it. When I left Sky I got a 'sorry you are leaving, can we keep you' letter. You could try turning off marketing communications to see if that stops it but it may be classed as a cancellation confirmation rather than marketing.

afc80

cancel via live chat.

male, female, animal, human, sky wont be able to tell......

macman

Skint_Lynne wrote: »

I know it's generally the person and not the address. But wondered if they would keep my details too as I've been paying it.

Sky have no idea which account the DD comes out of, it's just an acc. no. and sort code to them.
You have no legal responsibility for the contract at all.

stockton_2

afc80 wrote: »

cancel via live chat.

male, female, animal, human, sky wont be able to tell......

I did that about a year ago and the guy I was on-line chatting to asked me if it was ok to call me on the phone. So make sure you have a guy there with you, just in case:)

[Deleted User]

stockton wrote: »

I did that about a year ago and the guy I was on-line chatting to asked me if it was ok to call me on the phone. So make sure you have a guy there with you, just in case:)

Easy, just tell them you're using a tablet outside.

[Deleted User]

stockton wrote: »

I did that about a year ago and the guy I was on-line chatting to asked me if it was ok to call me on the phone.

Colin_Maybe wrote: »

Easy, just tell them you're using a tablet outside.

Alternatively, anyone in this position could say that their phone was currently in use or simply deny the operative permission to call.