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DVD RW problem Windows 10

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  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 30 May 2017 at 4:04PM
    Hi, no powershell is a bit different ..


    If you dont see the command prompt option, then you can type CMD into the search box (dont press enter), and then when the black command prompt option appears, RIGHT click it and choose run as administrator.


    The command just adds an entry into the registry that registers the device as a dvd device.
    This has fixed similar issues for some users..


    Samsung drivers can be a pain to find (which is what you're going to have to do if the above doesnt work for you)
    But you are right to steer well clear of most of the options that appear in search engines when you start looking for drivers ..


    Let us know how you get on and ill try to help further if i can


    Edit : there seems to be an errant space in my command above, it should read :


    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    Agghh , its done it again !! There should be NO space breaking up the word "controller"
  • photodgm
    photodgm Posts: 237 Forumite
    Part of the Furniture 100 Posts Name Dropper
    AndyPix wrote: »
    Hi, no powershell is a bit different ..

    The command just adds an entry into the registry that registers the device as a dvd device.
    This has fixed similar issues for some users..

    Samsung drivers can be a pain to find (which is what you're going to have to do if the above doesnt work for you)
    But you are right to steer well clear of most of the options that appear in search engines when you start looking for drivers ..

    Let us know how you get on and ill try to help further if i can
    Thanks for the idea, unfortunately it didn't help - I'm beginning to wonder if it's a hardware failure.
  • Pikeyp
    Pikeyp Posts: 494 Forumite
    Part of the Furniture 100 Posts
    Oddly enough I've got a similar drive (SH-224FB) and it's always been a bit flakey ... had it for about 18 months now!


    I think I'll be buying something different next time round.
  • photodgm
    photodgm Posts: 237 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Ok couple of extra points - I had a virtual drive installed (probably to do with reading an ISO image in the past). I've uninstalled that using add/remove programs (or is it apps these days?) Now VLC can read and play audio tracks. Drive still doesn't recognise a DVD.

    Also the device was migrated configured and started at the same date that the Creators update was applied

    Device SCSI\CdRom&Ven_TSSTcorp&Prod_CDDVDW_SH-222BB\4&10ed5902&0&050000 was migrated.

    Last Device Instance Id: SCSI\CdRom&Ven_TSSTcorp&Prod_CDDVDW_SH-222BB\4&10ed5902&0&050000
    Class Guid: {4D36E965-E325-11CE-BFC1-08002BE10318}
    Location Path:
    Migration Rank: 0x0
    Present: true

    Also I have just found and checked the motherboard user's manual it's a Gigabyte GA-Z68AP-D3 and I can't find any mention of a SCSI interface.
  • Neil_Jones
    Neil_Jones Posts: 9,535 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    This sounds like the laser's gone in the drive. The fact it happened during the Creators Update is more likely to be coincidence.

    if you have access to another computer, swap the CD drives over and if the problem follows with it, the laser's done and you'll need to replace the DVD drive. No amount of faffing around in the registry, Driver Booster or anything will fix what is a hardware problem.
  • photodgm
    photodgm Posts: 237 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Neil_Jones wrote: »
    This sounds like the laser's gone in the drive. The fact it happened during the Creators Update is more likely to be coincidence.

    if you have access to another computer, swap the CD drives over and if the problem follows with it, the laser's done and you'll need to replace the DVD drive. No amount of faffing around in the registry, Driver Booster or anything will fix what is a hardware problem.
    A possibility I've been considering since post 5 above, but since I've now managed to fix the CD playing part of the issue by removing the clone drive (everything workd fine before the update). I'm not so sure.
  • Neil_Jones
    Neil_Jones Posts: 9,535 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I would still try the drive itself on another computer, and if the problem follows with it, then the laser has gone.
  • were
    were Posts: 632 Forumite
    So sound works, but that uses the thin audio cable. How abour you have the ide port wrongly cabled, or drive wrongly jumpered orfaulty cabled?
  • GunJack
    GunJack Posts: 11,827 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    were wrote: »
    So sound works, but that uses the thin audio cable. How abour you have the ide port wrongly cabled, or drive wrongly jumpered orfaulty cabled?

    If the drive worked correctly prior to the update, and has not been physically been reconfigured with regard to cabling, not likely to be this...

    OP, have you tried AndyPix's suggestions above?? Still sounds like a case of W10 either borking the driver or something has changed within W10 to prevent the drive operating properly...

    ..we've seen these things happen with sound cards and wifi adapters already due to W10 updates, shouldn't be surprised if optical drives get it too....
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • photodgm
    photodgm Posts: 237 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Hi GunJack, Yes have tried AndyPix's sugestion (but not since I uninstalled the clone drive). Perhaps worth trying again.
    I'll try tomorrow, when I've got a bit more time.
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