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BT are seriously getting on my nerves

Eilis
Eilis Posts: 76 Forumite
edited 17 May 2017 at 12:25PM in Broadband & internet access
Dear All
I am reading conflicting information about BT recent increase in prices. Firstly I am a new customer to BT on a promotional deal since August 2016. I have nothing put problems with the service, poor customer service and incorrect bills.

Now to add insult to injury they have increased my BT package. However, I have read on here that BT promotional deals wont change in price.

Have I got this wrong?
Is there a time limit from customers being notified of price increases to cancelling my contract without penalty?
BW
E
Eilis :money:

Comments

  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Eilis wrote: »
    Dear All
    Firstly I am a new customer to BT on a promotional deal since August 2017.
    Are you sure?
  • Eilis
    Eilis Posts: 76 Forumite
    August 2016......
    Eilis :money:
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    (Is there a time limit from customers being notified of price increases to cancelling my contract without penalty? )

    Yes the period of free cancellation was 30 days .That EXPIRED 7/4/17 .
  • Eilis
    Eilis Posts: 76 Forumite
    cajef wrote: »
    Are you sure?
    Balls I hate BT with a passion.
    Eilis :money:
This discussion has been closed.
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