Best High street bank for paying in cash at counter?

littlerock

Yes sorry my bad. I still think of it as the Midland branch locally when it is of course HSBC. It is fully automated.

Barclays is the most annoying because they claim that the staff-less automated branch is what all their customers want (no) and that there are staff on hand to help ,(one, part of the time, in my local branch) and they say it is a much improved customer experience. For whom? No staff and the machines are always breaking down. It is now a truly horrible experience to go in there but i cannot see them ever admitting this,

Days are long gone that banks cared about the customer experience in the high street. The tv adverts claiming the contrary are just annoying. There is sadly no Metro bank near us.

iAMaLONDONER

littlerock wrote: »

Yes sorry my bad. I still think of it as the Midland branch locally when it is of course HSBC. It is fully automated.

Barclays is the most annoying because they claim that the staff-less automated branch is what all their customers want (no) and that there are staff on hand to help ,(one, part of the time, in my local branch) and they say it is a much improved customer experience. For whom? No staff and the machines are always breaking down. It is now a truly horrible experience to go in there but i cannot see them ever admitting this,

Days are long gone that banks cared about the customer experience in the high street. The tv adverts claiming the contrary are just annoying. There is sadly no Metro bank near us.

No Nationwide? They appear to be using staff presence and branches as a USP

fiendishlyclever

I'm the treasurer for a local dog training group. I bank a lot of change using Natwest. We use their big plastic bags and you drop it in a deposit chute (larger branches give you a receipt). Unfortunately most banks seem to be doing away with branch staff and those that haven't limit your change etc.

Finding a bank that has a deal with the Post Office for making deposits could be a compromise as suggested above. ��

buglawton

If you have bank piles of change how about biting the bullet and accepting the commission that the change counting machines take? Seen one at Asda, you just throw in a lot of change and I assume it issues notes.

eskbanker

buglawton wrote: »

If you have bank piles of change how about biting the bullet and accepting the commission that the change counting machines take?

Because this is a money saving site and therefore most folk would resent losing nearly 10% of their money (Coinstar deduct 9.9% for example)?

The supermarket machines are convenient but at quite a price for anyone wanting to cash in large quantities regularly....