DMP Mutual Support Thread - Part 12

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    edited 12 June 2017 at 12:24PM
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    sourcrates wrote: »
    They were just been lazy car boot,

    It's written in the consumer credit act that any third party who is managing or has bought a debt, must forward your request on to the original creditor.

    This scenario gets more and more bizarre:eek:. I mentioned in earlier posts that Wescot are now managing 2 of my debts. One is for a Mint card that was isuued by RBS back in the mists of time and which Wescot asked me to contact RBS directly myself for the CCA information I wanted. I realise they are being lazy but I did what they asked anyway. Nothing has come back yet, not even an acknowledgement from RBS, but I'm living in hope that 'no news is good news';)


    The 2nd account that Wescot are managing is my Lloyds credit card one, management being assigned to Wescot earlier this year. Not even an acknowledgement from Wescot of my CCA request or asking that I should submit my request directly to Lloyds. 7 weeks has gone by with zero communication (whilst I hoped they were failing to unearth the necessary documentation;)) Then on Saturday I received a letter directly from Lloyds saying they could not even trace me having an account with them:eek:. Wescot must have referred back to them but didn't inform me. At first I was euphoric thinking this meant they (Lloyds) could not supply the CCA info I want but after reading the letter to the end I realise that they just can't trace my account at all. Talk about inept:(. They haven't even started trying to find and supply the CCA stuff, how long is all this going to take? Practically 2 months in and counting so far


    I've had so much trouble with Lloyds throughout my DMP over one thing or another so I expected delaying tactics or just being unhelpful but this takes the biscuit. I wrote straight back sending copies of the letter from themselves that I received in January telling me they had transferred management of the account to Wescot, plus the one from Wescot saying the same thing. I treble checked all the account reference numbers which I had entered correctly on my initial CCA letter to Wescot so what on earth are Lloyds playing at?


    I'm so glad I started all this CCA business with all my 6 creditors but it's certainly frustrating dealing with one cockup up after another:mad:. Sorry about the rant, folks:o
  • sourcrates
    sourcrates Posts: 28,891 Ambassador
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    Carbootcrazy,

    You would not believe how inept some companies are.

    In your case, again, its wait and see what happens I'm afraid.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • torheb
    torheb Posts: 20 Forumite
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    Just in the first month of DMP and looking for some help/reassurance for some letters we've had from natwest about our overdrafts - they've sent formal notice of intention to file a default and to take action to recover debt - I understand that defaults are good but the 'take action' part is a bit scary - is this normal? Should we be worried? My biggest fear is ccjs and debt collectors at the door. It also says on the notice they'll continue to add interest. They've sent a separate letter with their own I&E attached - had some good letters last week accepting the plan so this has shook us up a bit
  • sourcrates
    sourcrates Posts: 28,891 Ambassador
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    torheb wrote: »
    Just in the first month of DMP and looking for some help/reassurance for some letters we've had from natwest about our overdrafts - they've sent formal notice of intention to file a default and to take action to recover debt - I understand that defaults are good but the 'take action' part is a bit scary - is this normal? Should we be worried? My biggest fear is ccjs and debt collectors at the door. It also says on the notice they'll continue to add interest. They've sent a separate letter with their own I&E attached - had some good letters last week accepting the plan so this has shook us up a bit

    Standard response, all it means is your accounts will go to collections, again perfectly normal.

    These are just legal notices they are required to send you under the terms of your agreement, they won't take your DMP into account.

    All "take action" means is that they may send your account to a debt collector, again, all normal.

    Worst they can do is take action through the courts, which is unlikely, they won't leave burning crosses outside your house or horses heads in your bed, don't worry !!!
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • torheb
    torheb Posts: 20 Forumite
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    Thank you I thought it may be standard but I couldn't put my own mind at rest!
  • Wishihadknown
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    Car wouldn't start because battery is completely kaput. The good news is that it was just the battery!

    Bad news is it cost £119 to replace which obviously I hadn't budgeted for 😭

    Hence the need for an emergency fund.

    I will Wright to the creditors to advise I need to suspend payment for a few months to build up an emergency fund (or cover an unexpected car repair bill) and see how it goes.

    My name is based on wishing I had known about this thread before starting the paid DMP in 2014. As I said, self managed now but if only I had know wasted money on fees and should have forced quick default whilst building up emergency fund.

    Some really good advice here and I hope my recent experience helps any new starters avoid my mistakes! 😀
  • Stig_of_the_DMP
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    My DMP is now all set up and my first payment is due out on the 1st July - it is going to be a long road (about 14 years at current levels) but I hoipe to be able to increase payments as we go along. We have already had a couple of default notices, which i guess is good news but it still seems a bit scary to see letters saying WE WILL TAKE ACTION. This thread certainly helps - it seems the letters are worded expressly to worry people!
  • jubilee14
    jubilee14 Posts: 331 Forumite
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    Hi All, been a while but pop in and check when i can. Just reading the success of some of the CCA requests at the moment i am down to just over £12k with estimated dfd of march 2019 hoping that BC dont re-introduced interest again. At the moment it is shown as OK on credit file while not paying interest two other debts from BOS have been defaulted in 2013 & 2014 and were moved to wescot early this year. The BC was an egg card taken out in 2009 so wondering if its worth asking them for CCA and if so what should i write?

    Any advice would be appreciated as it might just bring forward my dfd.
    LBM Sept 2012
    started DMP 1.11.12
    Debt [STRIKE]£37012[/STRIKE]/£0 DFD January 2019 :beer:
  • unicorndeva
    unicorndeva Posts: 266 Forumite
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    jubilee14 wrote: »
    Hi All, been a while but pop in and check when i can. Just reading the success of some of the CCA requests at the moment i am down to just over £12k with estimated dfd of march 2019 hoping that BC dont re-introduced interest again. At the moment it is shown as OK on credit file while not paying interest two other debts from BOS have been defaulted in 2013 & 2014 and were moved to wescot early this year. The BC was an egg card taken out in 2009 so wondering if its worth asking them for CCA and if so what should i write?

    Any advice would be appreciated as it might just bring forward my dfd.

    Definitely worth CCAing your old Egg cards. We did recently and all BC sent back were the T's and C's claiming that they had 'fulfilled their obligations under the consumer credit act.' We've stopped paying them to see where it leads.
  • Zenboor
    Zenboor Posts: 50 Forumite
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    Tomorrow is payday and will be the first time I miss my usual monthly credit payments! Really not looking forward to the phone calls!

    I've decided to simplify the situation by not defaulting on my Halifax credit card and overdraft but instead use the extra cash to pay off the Payday loans and the small balances on my Virgin and Very accounts then focus on clearing the Halifax ones.

    I'm hoping that by September/October (when I'm expecting the other accounts to default) to only have 5 creditors to deal with in my DMP.

    I know I'm thinking too far ahead but I'm planning to clear my Halifax overdraft and credit card over the coming months but keep them whilst on DMP. I'm hoping that by the time my defaults drop off after the 6 years I will have SOME credit worthiness if I manage to maintain my Halifax CC and overdraft? Not planning my next debt problem just thinking that once the defaults drop off I would like to remortgage to make F&F offers and clear the debts in total.

    Any issues with this approach?
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