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DMP Mutual Support Thread - Part 12

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  • kram
    kram Posts: 136 Forumite
    *Sable* wrote: »
    Still getting calls today from MBNA, who seem to be ignoring my letter asking for contact only in writing. I've been not answering calls while I waited for the letter to filter to whoever needs to see it, but they're not giving up. Think I'll have to bite the bullet and answer the next one, and have them put a note on the account.

    I would just tell them that you would like to withdraw your consent for them using your phone no's in line with the new general data protection regulations that came into force last month & see what happens.

    Follow this up with a letter or secure message as well.

    I hope this helps.
  • Suseka97
    Suseka97 Posts: 1,571 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    *Sable* wrote: »
    Still getting calls today from MBNA, who seem to be ignoring my letter asking for contact only in writing. I've been not answering calls while I waited for the letter to filter to whoever needs to see it, but they're not giving up. Think I'll have to bite the bullet and answer the next one, and have them put a note on the account.

    Of course you could answer the next call and remind them of your instruction to remove your mobile/house number from their records... or, simply, block their number. You've told them to contact only in writing, so there is no need to speak with them unless you want to.
  • floridajen
    floridajen Posts: 18 Forumite
    Tenth Anniversary Combo Breaker
    Recently done CCA requests and have had two replies today from PRA GROUP stating that

    " they are awaiting further documents but they currently deem this debt as unenforceable which means we are not able to take court or further enforcement action against us to recover the outstanding balance".
    Please be advised this does not mean that the debt has been written off despite being unenforceable etc.

    Any idea what I should do now?

    Thanks for any advice
  • sourcrates
    sourcrates Posts: 31,552 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    floridajen wrote: »
    Recently done CCA requests and have had two replies today from PRA GROUP stating that

    " they are awaiting further documents but they currently deem this debt as unenforceable which means we are not able to take court or further enforcement action against us to recover the outstanding balance".
    Please be advised this does not mean that the debt has been written off despite being unenforceable etc.

    Any idea what I should do now?

    Thanks for any advice

    Nothing for now, it goes unenforceable automatically until the paperwork is supplied, however long that may be.

    Until they comply, you could withhold payment, or not, it’s up to you.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Suseka97
    Suseka97 Posts: 1,571 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    I recently contacted step change at the end of April and set up a dmp and I have paid my first installment. Previously I had never missed a payment but was finding it difficult to pay and was unable to continue to pa especially as my intrest rate rose from 28% to 49% However, since swapping to the plan I am receiving at least 8_10 calls a day from my debtors, and charged late payment charges which have taken me over my credit limit, so then charged again for going over my credit limit!..... So at the moment feel things are getting worse not better! As the intrest is still being added on as well as the extra charges!.... Any advice gratefully received!

    Okay, usually most reasonable creditors will have put your account on hold and frozen all interest and charges. But whether they do or not is just a temporary problem, because eventually your account/s will be defaulted and then interest and charges stop. A few of ours charged interest for around 6 months + others stopped from the beginning - it's just how things go sometimes. As for the calls, just block their numbers and send letters telling them they only have permission to contact you in writing. Stick at it.. it will get better :)
  • Suseka97
    Suseka97 Posts: 1,571 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    floridajen wrote: »
    Recently done CCA requests and have had two replies today from PRA GROUP stating that... " they are awaiting further documents but they currently deem this debt as unenforceable which means we are not able to take court or further enforcement action against us to recover the outstanding balance".
    Please be advised this does not mean that the debt has been written off despite being unenforceable etc. Any idea what I should do now? Thanks for any advice

    As Sourcrates has advised... its now up to you whether you choose to continue to pay them or not. I'm in the same position with regards to 3 of my outstanding debts and I've not paid PRA anything for 11 months.. have set what I would have paid them aside and will eventually offer F&Fs. They've been in touch in the last few weeks offering me a 10% discount if I pay in full, but I'm holding out for more substantial discounts. So its a bit of a game and rather depends on your own resolve and how comfortable/confident you feel about playing the 'long game'.
  • Maverick87
    Maverick87 Posts: 18 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    Hey all!

    My first post. Been a very stressful and traumatic 12 months for me, but just wanted to say hi as I'm slowly working my way through all 205 pages of this thread.

    We had a lot of debt £30k - Then I developed a gambling problem trying to get out of it and landed us in £50k of debt total. Hate myself for it and what it is doing to my marriage, I considered some very stupid things....but coming clean about my hidden problem felt amazng and not even thought about gambling since that day 6 months ago.

    Hoping a DMP is going to be the answer although technically I can afford all credit card payments at the moment, it's just leaving us so tight (after food shopping we have £40 a week which has to try and cover any unexpected amounts - Car repairs/tyres/birthdays etc)

    I earn £60k a year and currently pay £1250 a month on credit cards (minimum payments) and loan, would be ideal if I could get this down to £800. I've exhausted all options of balance transfers, debt consolidation loans etc.

    Am I wasting my time or should I be grateful for having £40 a week spare for a family of 4...
  • January2015
    January2015 Posts: 2,369 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    Maverick87 wrote: »
    Hey all!

    My first post. Been a very stressful and traumatic 12 months for me, but just wanted to say hi as I'm slowly working my way through all 205 pages of this thread.

    We had a lot of debt £30k - Then I developed a gambling problem trying to get out of it and landed us in £50k of debt total. Hate myself for it and what it is doing to my marriage, I considered some very stupid things....but coming clean about my hidden problem felt amazng and not even thought about gambling since that day 6 months ago.

    Hoping a DMP is going to be the answer although technically I can afford all credit card payments at the moment, it's just leaving us so tight (after food shopping we have £40 a week which has to try and cover any unexpected amounts - Car repairs/tyres/birthdays etc)

    I earn £60k a year and currently pay £1250 a month on credit cards (minimum payments) and loan, would be ideal if I could get this down to £800. I've exhausted all options of balance transfers, debt consolidation loans etc.

    Am I wasting my time or should I be grateful for having £40 a week spare for a family of 4...

    Hi and welcome

    I think we all thought we could afford our credit payments until the point we realised we needed help. I, for one, was definitely making full payments to my loans and credit cards right up to the point I admitted I was working and living just to pay the creditors and there was nothing left for us to live. Everything we did was done on credit :(

    You are definitely not wasting your time. When you work out your budget make sure you put the maximum you are allowed for each category and don't try and skimp and save money to give more to creditors. It's important you are realistic or you are more likely to fail in your DMP if things are still too tight for you to live reasonably comfortably.

    Keep posting and we will all help with your journey. Welcome to the wonderful world of DMP :beer: Seriously we all love our DMPs
    DFW Nerd No. 1484 LBM 07/01/15 Debt was £95k :eek: Now debt free and happy :j
  • DMP_Tiger
    DMP_Tiger Posts: 182 Forumite
    Second Anniversary
    I think we all thought we could afford our credit payments until the point we realised we needed help. I, for one, was definitely making full payments to my loans and credit cards right up to the point I admitted I was working and living just to pay the creditors and there was nothing left for us to live. Everything we did was done on credit :(

    Yes!!! Absolutely this!! :beer::beer:
    August 2018: Secured Debt £70,003 Unsecured Debt (DMP) £34,657 Total £104,660 DFD: March 2031
    January 2019: Secured Debt £68,269 Unsecured Debt (DMP) £34,457 Total £102,726 DFD: March 2031
  • The_Analyst
    The_Analyst Posts: 80 Forumite
    Third Anniversary 10 Posts Debt-free and Proud!
    Well done for coming clean and facing up to your debt. As others have suggested, working out a budget is a really good idea as all DMP Companies will look very closely at your affordability and will look to take every penny of your disposable income so its essential you document everything.

    7 years ago I was in a DMP with close to 50k of debt. 2 years or so ago I switched to direct payments with my creditors and will be debt free 6 months..

    I have a budget template you might find useful. Its one I've used with my creditors to confirm disposable income (and therefore agree monthly payments)
    Let t me know if you have any use for it and d I'll post it on here or send directly
    August 2011 - Total Debts - £47,352.12
    November 2018 - Total Debts - £0:beer:
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