Tax credit joint claim causing me stress!!!!😡

sammyjayneex

I have spoken to someone in live chat and I have been told they are 'waiting for payment schedule' and I need to wait until 20/03/17. I don't know what 'waiting for payment schedule' means and why that takes a further 4 weeks. The time line is 3 weeks from when I made the claim yet this wil take 4!

Darksparkle

It usually means the claim has processed and they are waiting on the system deciding payment amounts and dates.

sammyjayneex

My claim was sorted this morning. Only problem was is for some reason they put down my partners earnings as 26000 when he doesn't earn no where near that and that wasn't the figure I gave them. That is well high and he's never earnt that much in his job lol. I don't know where they got the figure from so our payments are showing to be way less than we should be getting and lower than i was expecting. I'm am due to Recieve my backdated money but because of the wrong earning figure I have lost over £300. So I rang them up and they said they will change the figure to the correct one. I'm not sure if I will get the rest of the back dated money or not now the earnings have been changed. Aldo not sure if my weekly payments will change to what they are supposed to be. Also they said they take his earnings from 2015-2016 to work out this award but we were not even together then and for most of this year I have been single and we only have 2 months left roughly of the financial year so I find it strange they want to use that figure.

Darksparkle

All tax credits are based on the previous year's income unless the current year income increases/decreases.

If you make a joint claim, that's joint income. If you make a single claim, that's single income.

If they done it as you suggested and you went from being a couple to single and they still used your exs income from when you were together you'd complain that's unfair because you are no longer together.

sammyjayneex

It just confuses me. I don't understand where they got that income from. Even if it was an income he got whilst we were not together, when it comes to renewal time for his year then it would be inaccurate
Because he earnt less this year than he did the previous years.

Darksparkle

If his income this year differs from last year then tell them an estimate for this year.

Tax credits is based on the previous year's income unless the current year income increases/decreases by £2,500