Options for internet access with no bt line ?

McKneff

khriss wrote: »

Hi everyone, I have a problem with virgin, I been with them for 14ys now, I move out here in 10days and so i rang them to transfer to my new address,but the last tenant didn't pay her bill and so they are refusing to transfer me.

They asked me to send copies of passport/drivers licence and utility bill which I did although they are saying they didn't get the utility but it was on the same upload I sent them.

I did fill an application form with sky and they said that there is an active phone line in there.

Moving house is so stressful without this.

I don't know what to do next.

Any help as I don't know what to do next to be honest.

regards

khriss

Please start a thread of your own , it gets confusing when we dont know who is talking to who.
Its called hijacking and not on, sorry