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How do I get an O2 unlocked .. o2 not helping

WLM21 · 2017-02-17 12:05:58

Please can you help before I go MAD I have a O2 contract phone which ends next week. 3 weeks ago I gave 30 days notice to terminate the contract. 1 day later I phoned to get my phone unlocked, following advice here at the time Yesterday I find out the phone is still locked to O2 I phoned O2 this morning asking why it was…

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Shrimply Posts: 869 Forumite

20 February 2017 at 10:39AM

If it's genuinely locked to O2 try the online form

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form

When I got my S7 (admittedly directly from O2) I completed the form and had an unlock code in under an hour.

I don't know what their call centres are like but in my experience live chat will tell you just what you want to hear even if it's wrong or impossible.

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How do I get an O2 unlocked .. o2 not helping

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