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Best approach to take - advice please

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I have recently reviewed my credit report (provided by Experian) to find that a debt company who recently bought an old defaulted debt from 2012 has registered a new default as of last month.

I had no idea that the debt/account had been sold or transferred to this new company and I was of the understanding that a default can only apply to a debt once regardless of who buys the account subsequently.

My first initial thought was to write to Experian to ask for this to be removed from my file and then go from there. What would be the best option and where should I start?

Thanks
«1

Comments

  • Arleen
    Arleen Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    Do exactly that. But also keep in mind that they can for this whole year go to courts and apply for a CCJ, so make sure that they have correct and up to date address.
  • Thanks for the response. How would this work for them to apply for a CCJ on a debt that was defaulted with a previous company?
  • Arleen
    Arleen Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    Well, as they are chasing you for the money this means that they either bought the debt or were hired to do so. Which means that they can take it to court (either because they now own the debt or on behalf of the previous company) to demand a payment, check out the details of how that works: https://www.gov.uk/respond-to-court-claim-for-money
    Important thing to remember is that the court paperwork will go to the last address you've left on the account, which mean if you've moved but didn't update it you may not know about the proceedings until you will find CCJ on your credit file.
  • Many thanks again.

    I have a debt management plan which is now showing this company as assuming the account from the previous default. According to my plan account they have accepted my arrangement and have my up to date address as detailed with the management company.

    I will open a contact centre request with Experian and go from there.
  • Arleen
    Arleen Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    If there is a DMP involved then I have no idea how that works, a good thing to mention in OP ;). For sure someone will be here soon enough who has experience with DMPs.
  • Apologies, I see that I should have put that in the main post. Hopefully someone could advise further,
  • MrsTinks
    MrsTinks Posts: 15,238 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Name Dropper
    There should only be one default per debt - yes they can still seek a CCJ at any point whilst the debt is outstanding, but you would need to make that worth their while. Keeping up the agreement would mean they are less inclined to do so - why throw money at somethign if they don't need to? They can always do it later (so long as a debt isn't statute barred)

    Follow the advice above about getting the default changed and go from there - no point worrying about something that will likely never happen
    DFW Nerd #025
    DFW no more! Officially debt free 2017 - now joining the MFW's! :)

    My DFW Diary - blah- mildly funny stuff about my journey
  • Thank you MrsTinks. I just don't understand why they would register a default on the account when I have my documentation from the debt management plan showing they have accepted the proposed agreement and payments.
  • MrsTinks
    MrsTinks Posts: 15,238 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Name Dropper
    Because you defaulted on your original contracted agreement. You are now in an informal debt repayment agreement as it were. Only the formal one will be the one that matters really. It's possible the second one was registered incorrectly as a new one instead of a change to the original in the owner status of the debt.
    DFW Nerd #025
    DFW no more! Officially debt free 2017 - now joining the MFW's! :)

    My DFW Diary - blah- mildly funny stuff about my journey
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi

    Just to make sure this is clear, a debt collection agency can add a default to your credit file when they buy a debt from the original creditor to show the change of ownership. The date of the default should be the same as the original default date though.

    The defaulted account should come off your credit file 6 years after the original default date.

    James
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
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