Dealing with a short term car rejection return of vehicle

Hi all,

I purchased a 2nd hand car from a dealer 2 weeks ago which has a significant fault. I am therefore intending to reject the car under the consumer rights act, 2015.

I'm wondering, what the best course of action is with regard to the return of the vehicle to the dealer.

The dealer was quite aggressive and rude with regard to the issue when I spoke with him, so I would like to minimise hassle and stress and dealing with him around the return of the vehicle. There is also the complication that the vehicle was purchased quite some distance away and returning it will be quite a hassle and inconvenience.

I'm in the process of sending a legal letter stating that I am rejecting the vehicle and that I expect return of my money within the 14 day period (as required by law). I was going to simply state in the letter that the vehicle is on my drive and that he can make suitable arrangements to come and collect it. What do you guys think? How does this generally work? Thanks!
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Comments

  • ess0two
    ess0two Posts: 3,606 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is it driveable?? If so return it yourself,doubtful they'll collect it.
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  • ess0two wrote: »
    Is it driveable?? If so return it yourself,doubtful they'll collect it.

    Thanks. Yes it's driveable. Problem is, the seller is likely to not accept the rejection and it'll likely end up in court. In this case, would people generally still just drop it off?
  • motorguy
    motorguy Posts: 22,608 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thanks. Yes it's driveable. Problem is, the seller is likely to not accept the rejection and it'll likely end up in court. In this case, would people generally still just drop it off?

    You cant reject it though and keep using it?
  • He has to accept the rejection first if you can drop it off. I mean you can't just park it next to his garage? The drop off happens after the court case.
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  • motorguy wrote: »
    You cant reject it though and keep using it?

    No, you must stop using it as soon as you formally decide to reject it, under the CRA
  • He has to accept the rejection first if you can drop it off. I mean you can't just park it next to his garage? The drop off happens after the court case.

    So generally if someone rejects a car, but the seller doesn't accept the rejection, the person would keep hold of the car until the court case is settled?
  • motorguy
    motorguy Posts: 22,608 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So generally if someone rejects a car, but the seller doesn't accept the rejection, the person would keep hold of the car until the court case is settled?

    But put it beyond use. ie, you cant continue driving it.
  • motorguy
    motorguy Posts: 22,608 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hi all,

    I purchased a 2nd hand car from a dealer 2 weeks ago which has a significant fault. I am therefore intending to reject the car under the consumer rights act, 2015.

    I'm wondering, what the best course of action is with regard to the return of the vehicle to the dealer.

    The dealer was quite aggressive and rude with regard to the issue when I spoke with him, so I would like to minimise hassle and stress and dealing with him around the return of the vehicle. There is also the complication that the vehicle was purchased quite some distance away and returning it will be quite a hassle and inconvenience.

    I'm in the process of sending a legal letter stating that I am rejecting the vehicle and that I expect return of my money within the 14 day period (as required by law). I was going to simply state in the letter that the vehicle is on my drive and that he can make suitable arrangements to come and collect it. What do you guys think? How does this generally work? Thanks!

    Is the 14 day thing not relating to distance selling?

    Surely you've 30 days?

    Also, whats the fault?
  • motorguy wrote: »
    But put it beyond use. ie, you cant continue driving it.

    yes that is correct, you cannot continue using it.
  • motorguy wrote: »
    Is the 14 day thing not relating to distance selling?

    Surely you've 30 days?

    Also, whats the fault?

    yes 30 days. He has 14 days to return the money under the CRA.
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