Boots can't figure out what's wrong with my glasses

[Deleted User]

I think I need a high end optician with good equipment, considering Boots couldn't figure it out.

GlasweJen

what are your lenses made of? Have you paid for an upgrade for thinner lenses (wouldn't bother with that prescription but I know people who do)?

I'm wondering if your glasses have been made up with polycarbonate lenses, some people just don't see well with polycarbs regardless of how well they've been made up. Can you contact the online company and ask them what material the lenses are made of?

If your glasses are rimless, supra (half rimmed with a cord) or if you've paid for 1 step of thinning or scratch resistance or impact resistance I bet it's the lens material and not the prescription at all.

I have no idea if you have any comeback on this as you've bought online but I know any high street opticians would change the lenses to either a 1.6 standard lens if rimless or a coated CR39 lens, some would even refund the difference in price within a certain period (usually 30 or 60 days).

teddysmum

GlasweJen wrote: »

Have you paid for an upgrade for thinner lenses (wouldn't bother with that prescription but I know people who do)?

I wouldn't do without them, unless price was an issue (they are the same price as regular lenses , from Asda).


They make a great difference to weight on my prescription and together with the anti-glare coating reduce the appearance of 'rings' round the circumference (barely noticeable on small frames' lenses.)

[Deleted User]

GlasweJen wrote: »

I'm wondering if your glasses have been made up with polycarbonate lenses, some people just don't see well with polycarbs regardless of how well they've been made up. Can you contact the online company and ask them what material the lenses are made of?

I have contacted RegalzeMyGlasses to ask. They didn't respond to my first question. If they don't respond to this I'll see about contacting my credit card company, although was it was less than £100 they probably won't want to know.

If your glasses are rimless, supra (half rimmed with a cord) or if you've paid for 1 step of thinning or scratch resistance or impact resistance I bet it's the lens material and not the prescription at all.

I didn't ask for anything special but they did charge extra for them being non-stock lenses for rimless glasses.

teddysmum wrote: »

They make a great difference to weight on my prescription and together with the anti-glare coating reduce the appearance of 'rings' round the circumference (barely noticeable on small frames' lenses.)

I have to agree, I find the light weight lenses are worth it. I usually buy in Japan and you get light weight, whatever that thing is where it doesn't distort so much at the edges, and anti-glare/anti-sctatch coatings for free. Blue cut is a small amount extra and I tend to go for that too.

GlasweJen

teddysmum wrote: »

I wouldn't do without them, unless price was an issue (they are the same price as regular lenses , from Asda).


They make a great difference to weight on my prescription and together with the anti-glare coating reduce the appearance of 'rings' round the circumference (barely noticeable on small frames' lenses.)

I'm not dissing thin lenses, I'm dissing thin lenses for a -1.50 prescription. lenses can only be so thin and then it makes no difference, unless the OP has delicate glasses so needs the strength of a thin lens it would be a complete waste of money. Asda would charge £40 to thin a -1.50 lens, they start giving free thinning at +3.00/-3.50 combined.

GlasweJen

DELETED USER wrote:

I didn't ask for anything special but they did charge extra for them being non-stock lenses for rimless glasses

That will be the problem. I have no idea wether polycarbonate is the preferred material for rimless in Japan but my money is on index non-tolerance.

You're either used to polycarbonate and have been given a 1.6 standard plastic or you're used to a 1.6 standard plastic and you've been given polycarbonate.

You need to work out what your old lenses are made of and what the new lenses are so that you can get glasses made up in the new prescription with the old lens material. I'm hopeless with materials and would only know which was 1.6 plastic and what was polycarbonate by scratching the lens but an experienced dispensing optician who does a lot of safety glasses work might be able to help without taking keys to your lenes.

If you're getting power rings with a -1.50 prescription your opticians need to sack their lab tech.

teddysmum

GlasweJen wrote: »

Asda would charge £40 to thin a -1.50 lens, they start giving free thinning at +3.00/-3.50 combined.

Yes. Asda say that the light lenses are the same price as standard, if the prescription is appropriate.


Mine are well within their range and used to weigh a ton in the days of 'Deidre' (from Corrie) frames.

[Deleted User]

GlasweJen wrote: »

That will be the problem. I have no idea wether polycarbonate is the preferred material for rimless in Japan but my money is on index non-tolerance.

The good ones I had made in Japan are polycarbonate thin lenses apparently. For maybe a decade I had lenses made in the UK, then for maybe 5 years switched to Japan. I didn't notice any change at the time, apart from the frames being more comfortable and my wallet feeling slightly heavier.

If you're getting power rings with a -1.50 prescription your opticians need to sack their lab tech.

Sorry, I don't understand what you mean by "power rings".

I have opened a dispute with Paypal. I'll see if I can find somewhere that can do polycarbonate lenses. ASDA looks like it is worth a try, or Boots do a money-back guarantee on varifocals so despite the cost it might be worth trying.

theoretica

I may be out of date, but measuring the prescription of lenses didn't used to be something that opticians could easily do on site. I wonder if Boots didn't measure them or try all that hard to work out if they did indeed match the prescription, once they had checked that that was correct.

Lorian

theoretica wrote: »

I may be out of date, but measuring the prescription of lenses didn't used to be something that opticians could easily do on site. I wonder if Boots didn't measure them or try all that hard to work out if they did indeed match the prescription, once they had checked that that was correct.

In my experience they have a machine that does it in seconds.

If they were lenses bought elsewhere though I'm not sure they might try very hard.