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Get a grip woman!

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  • Karmacat
    Karmacat Posts: 39,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Brilliant rate, SL!  A big ta-da :smiley:

    And good luck with grumpy bees!
    2023: the year I get to buy a car
  • Karmacat
    Karmacat Posts: 39,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    But in spite of what seems astronomical spending, you're well on track with saving and grocery budgets, good for you :) 
    2023: the year I get to buy a car
  • Suffolk_lass
    Suffolk_lass Posts: 10,299 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Groans, calls DH, both pore over the screen, try all the options... and fail.

    Online Banking with HSBC
    Trying to set up a Standing Order of £250 per month to Skipton BS new 3.5% regular saver. The online interface says you can do it from Make a New payment. I have set one up for September as a one-off. The help screens say you can do this when you choose the date. The date drop down offers no such thing. The secure message option takes you into the FAQ screens and never actually gives you a message screen. Just endless answers to questions you do not have. The new message never appears, it greys out and the only toggle choice is cancel from that particular death spiral of banking-we-know-best.

    Everything is increasingly set up for mobile banking (you can pause and resume your chat with someone) - my experience of using their chat bot has been miserable and almost caused me to close and move the account. It falls into the "I would rather die than do this again" or spend hours of my life trying to get someone to understand that this does not work on my (mac) machine. No I do not want to set up an app to work on a small screen that is not as secure as my desktop. No I don't want to use it on the move. I am retired, I like to sit at my desk and reconcile what I do in the long-standing system records I keep. No, it was not helpful. No, that misses the point I am trying to make.

    So I have set a reminder in my calendar instead. Having succeeded in setting one up last November for DH's HSBC RS it is even more frustrating. I can only assume they have updated something (I'm sure they know best).

    So my very MSE attempt to be organised has failed!
    Save £12k in 2025 #2 I am at £4863.32 out of £6000 after May (81.05%)
    OS Grocery Challenge in 2025 I am at £1286.68/£3000 or 42.89% of my annual spend so far
    I also Reverse Meal Plan on that thread and grow much of our own premium price fruit and veg, joining in on the Grow your own thread
    My new diary is here
  • Karmacat
    Karmacat Posts: 39,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Wonderful stuff, have a great time SL!
    2023: the year I get to buy a car
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