Sky & TalkTalk Conflict

[Deleted User]

Thanks for responses and especially for that address.

TalkTalk

Hi Power Kitten,

Did you get a new landline number when you moved to Sky? If so this would mean any services you had with TalkTalk wouldn't be cancelled as part of your order with Sky. Your services would only be cancelled if you moved the number you had with TalkTalk over to Sky.

Thanks
Emma

[Deleted User]

If anybody is interested, I've just had this resolved after taking it to Sky's CEO. They hadn't informed TT of the change as it was a new order, but they acknowledge that the website is misleading in stating that the switch team take care of everything, and apologised. Sky account credited with the sum of TT's closing bill.

makemesumdosh

how much compensation have you asked for

DavidP24

I have heard of this happening a dozen times, just another reason to stay away from TalkTalk, they will also charge you for a month after service, you then need to check they credit you back because they have admitted it does not always happen.