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Sky & TalkTalk Conflict
Comments
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Thanks for responses and especially for that address.0
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Hi Power Kitten,
Did you get a new landline number when you moved to Sky? If so this would mean any services you had with TalkTalk wouldn't be cancelled as part of your order with Sky. Your services would only be cancelled if you moved the number you had with TalkTalk over to Sky.
Thanks
Emma“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
If anybody is interested, I've just had this resolved after taking it to Sky's CEO. They hadn't informed TT of the change as it was a new order, but they acknowledge that the website is misleading in stating that the switch team take care of everything, and apologised. Sky account credited with the sum of TT's closing bill.0
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how much compensation have you asked for0
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I have heard of this happening a dozen times, just another reason to stay away from TalkTalk, they will also charge you for a month after service, you then need to check they credit you back because they have admitted it does not always happen.Thanks, don't you just hate people with sigs !0
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
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