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Annoying pretend TalkTalk phone calls

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  • Dia_Pita
    Dia_Pita Posts: 116 Forumite
    Tenth Anniversary 100 Posts Mortgage-free Glee! Debt-free and Proud!
    Hi whenever I get nuisance calls purporting to be from various companies and they seem to know my name. I always calmly tell them to


    'check my account and note I opted for all correspondence to be done via post or email and to write to me. As you already have my address and email details I do not have to give them to you over the phone. Thank you and goodbye.'


    I than put the phone down and usually this works. I feel in control and the calls don't bother me anymore, and they seem to have reduced.

    Debt Free Aug 15 :)Mortgage Free Aug 16 :j
    Early retirement 1/10/ 2016.


  • Ian011
    Ian011 Posts: 2,432 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    The trueCall plug-in box or the BT 8500 or BT 8600 series Call Guardian handsets will get rid of all unwanted callers, irrespective of caller ID or not, whilst still giving all genuine callers a chance to get through.
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi all


    Please be vigilant with these calls, please go to our help site for advice on how to handle these and how to report these calls to us.

    Thanks
    Abbie
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Justice13075
    Justice13075 Posts: 2,008 Forumite
    Part of the Furniture 1,000 Posts
    What if we are not customers anymore we cannot log in?
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Justice13075,

    If you're not a TalkTalk customer you would need to report any unwanted calls to your current provider so they can follow their nuisance calls process. We would not have any control over your inbound calls in these circumstances.

    Thanks
    Emma
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Hi all
    Please be vigilant with these calls, please go to our help site for advice on how to handle these and how to report these calls to us.

    Thanks
    Abbie

    None of the links to do this appear to be working. (I reported around 18 numbers in December -scammers went quiet in January, but have now started again).
    “Rain drops are not the ones who bring the clouds.”
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