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John Lewis misleading advertising

24

Comments

  • Common sense should tell me that they only had 225 machines and the offer was not until the 22nd but when they ran out? Maybe you mean psychic abilities?
  • I'll bet it was while stocks last and up to the 22nd.

    It seems it was. My point is the promotion on the website should have made that clear. It should have said 'Offer available until the 22nd (while stocks last)" Otherwise, common sense tells you that the offer is not limited other than by the date.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Bellabella wrote: »

    There aren't any JL staff on this site then????

    The law of averages suggest that there will be some on here, although I've never seen anyone confirm that they are, but even if there are I don't really see what your point is. Are you suggesting that if somebody works for X they will only ever make supportive posts about X? The anecdotal evidence that we see every day from people slagging off their employer rather suggests the opposite!
  • Bellabella wrote: »
    Common sense should tell me that they only had 225 machines and the offer was not until the 22nd but when they ran out? Maybe you mean psychic abilities?
    Common sense should have told you that any retailer normally has limited stocks of the goods that they are selling.
    If you went into Tesco because you saw on their website that they had Heinz beans for 20p a tin but when you got into the store you discovered that the offer was so popular that they had sold out, would you complain to the management that they had deceived you?
  • I'll bet it was while stocks last and up to the 22nd.

    It seems it was. My point is the promotion on the website should have made that clear. It should have said 'Offer available until the 22nd (while stocks last)" Otherwise, common sense tells you that the offer is not limited other than by the date.
  • Bellabella_2
    Bellabella_2 Posts: 53 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    edited 21 January 2017 at 2:15PM
    Common sense should have told you that any retailer normally has limited stocks of the goods that they are selling.
    If you went into Tesco because you saw on their website that they had Heinz beans for 20p a tin but when you got into the store you discovered that the offer was so popular that they had sold out, would you complain to the management that they had deceived you?


    Yes, if they had specified a date that the offer was available until and didn't say 'while stocks last'!
  • marliepanda
    marliepanda Posts: 7,186 Forumite
    Bellabella wrote: »
    It seems it was. My point is the promotion on the website should have made that clear. It should have said 'Offer available until the 22nd (while stocks last)" Otherwise, common sense tells you that the offer is not limited other than by the date.

    So if 5000 rather than 225 people ordered you'd expect that to be fulfilled?
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Bellabella wrote: »
    Looks like JL have a few staff on this site!
    Oh dear. You know that members have lost the argument when they resort to this. :rotfl::rotfl:
  • Bellabella wrote: »
    This wasn't a sale! It was a promotion until a specified date. If the sign says till the 22nd, it should be till the 22nd.

    They didn't remove the ad when it went out of stock. The promotion remained on the website despite it not being available until I emailed with a complaint.

    Looks like JL have a few staff on this site!
    Well, folks, we made it to post #4 before this old chestnut got rolled out...
  • Bogalot
    Bogalot Posts: 1,102 Forumite
    Bellabella wrote: »
    Yes, if they had specified a date that the offer was available until and didn't say 'while stocks last'!

    You do understand that all goods are only available while stocks last?
This discussion has been closed.
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