Hasbro Rescuebot could have hurt my son

Mikehextall

Hi,

We recently bought my son a Rescuebot from Sainsbury's (made by Hasbro). My son gave it to me yesterday saying it was broken and had something sharp in it. I had a feel around and much to my surprise I got nasty sharp piece of wire in the end of my finger. It looks like it was a spring that has come loose and is not sticking out about half an inch. Fortunately neither my three year old son or one year old daughter got hurt but they could have.

What rights do I have? I have already complained to Hasbro and am waiting a call back.

Oakdene

I'd imagine you will be offered a refund or replacement if you would like another one.

spadoosh

Youll probably have the right to a refund, repair or replacement.

foxtrotoscar_2

Nobody has been hurt or injured so a replacement or refund (repair unlikely) may be what you have by 'right'.

k3lvc

spadoosh wrote: »

Youll probably have the right to a refund, repair or replacement.

But children were involved and could have been injured with life-long consequences - I reckon that must be worth at least a million in compo

HiToAll

foxtrotoscar wrote: »

Nobody has been hurt or injured so a replacement or refund (repair unlikely) may be what you have by 'right'.

but they could have been

spadoosh

When did you last have a tetanus jab?

takman

Mikehextall wrote: »

Hi,

We recently bought my son a Rescuebot from Sainsbury's (made by Hasbro). My son gave it to me yesterday saying it was broken and had something sharp in it. I had a feel around and much to my surprise I got nasty sharp piece of wire in the end of my finger. It looks like it was a spring that has come loose and is not sticking out about half an inch. Fortunately neither my three year old son or one year old daughter got hurt but they could have.

What rights do I have? I have already complained to Hasbro and am waiting a call back.

If it's not sticking out by half an inch then how far was it sticking out?

foxtrotoscar_2

HiToAll wrote: »

but they could have been

So the children can sue the parent for megabucks for buying them a dangerous toy...they have no contract with the seller?:D

LilElvis

On the upside it doesn't sound as if any cute kittens were put in harm's way.

Mikehextall

I'm glad you all find this hilarious, its the last time I come on here for advice!