Cathay just changed flight destination??

Any

NiftyDigits wrote: »

Did you select your seats whilst on the phone? Always a good time to organise those little things...during the call.

No, I haven't thought about it at all at the time!

Pollycat

NiftyDigits wrote: »

Did you select your seats whilst on the phone? Always a good time to organise those little things...during the call.

I don't think you can preselect your seats with CP.
Online check in opens 48 hours before your flight and you can select your seats for free.

littlereddevil

If it's business class you can

Pollycat

littlereddevil wrote: »

If it's business class you can

OK.
Is the OP flying Business Class?

jpsartre

Any wrote: »

I couldn't believe that they could just deposit us somewhere else then we bought for just like that. If I wanted to fly to London, I would have bought flight to London.

Don't take it personally, you were rebooked by a computer and they don't always make the smartest choices.

photome

Any wrote: »

Hi,


Thank you everyone.



I couldn't believe that they could just deposit us somewhere else then we bought for just like that. If I wanted to fly to London, I would have bought flight to London.

happens all the time.

I fly KLM to Vegas mist years, dont think there has been a single trip where a leg of the flight hasnt been changed between booking and flying

admittedly never been rerouted back to a different airport (yet)

NiftyDigits

Pollycat wrote: »

I don't think you can preselect your seats with CP.
Online check in opens 48 hours before your flight and you can select your seats for free.

You might not be able to, but Customer Relations can....which is why it's best to request it after they have inconvenienced you. It's a reasonable request. A little more difficult once you've put the phone down.

Any

photome wrote: »

happens all the time.

I fly KLM to Vegas mist years, dont think there has been a single trip where a leg of the flight hasnt been changed between booking and flying

admittedly never been rerouted back to a different airport (yet)

Thanks everyone.

Well, it was the different airport that got my back up...
Not the times. That as you say happens, as long as you can catch your next flight you will survive.

But to deposits you hundreds of miles from where you were going??
And not even provide a telephone number if you have a problem with it?
It would be actually more productive not to go away at all, then to end up at Gatwick with no car, another flight or teleport!
Shocking service.

Perhaps they will take prayers instead of money? Or a drawing of a spider ? (Has everyone seen the email exchange one man had with his gas suplier?:rotfl:).

Any

jpsartre wrote: »

Don't take it personally, you were rebooked by a computer and they don't always make the smartest choices.

Understatement of century.
That is just stupid. Would have expected a lot more from company like that.

photome

Any wrote: »

Understatement of century.
That is just stupid. Would have expected a lot more from company like that.

Why is it stupid. You don't think reroutes are done by anything other than a computer do you.

When ever I have been rerouted and want to change the route back to something better for me , I have always used Facebook and got it resolved within an hour or so with no stress and not hanging around on the phone