Electricity advice please

[Deleted User]

Hi,

tubzy2001 wrote: »

I gave meter readings, rate 1 and 2 as I have economy 7. I was told I've used £455 on rate 1 and £83 rate 2 in under 8 weeks. I was told my economy 7 rate 2 is during 12-5pm and 8-10pm. I use my tumble dryer during those times anyway and my heating would be 3 hours of that cheaper rate. I have an electric boiler which comes on 2 hours in the morning and 4.30-10pm. I do not have the heating on the full 6 hours especially last minty when it was mild. I can't see how I have used so much electric. I can't do anything til 14th Feb when my quarterly bill will be produced. Any advice will be gratefully received, many thanks

this is confusing as well,

so you've used 5x more on rate 1 than rate 2, yet rate 2 is your economy 7 rate, (I presume you mean night/cheap rate).

tubzy2001

That was the wrong info I'm sorry, please see my other post with the times of rate 2 cheap rate

footyguy

You are not on E7 and obviously do not even have an E7 meter.

Best I can advise is that you see if your legacy supplier will take you back on their legacy tariff (but they are under no obligation to do so).

Do you own or rent the property?

Rubidium

tubzy2001 wrote: »

That was the wrong info I'm sorry, please see my other post with the times of rate 2 cheap rate

Who was your supplier before you switched to the co-op in November?

What was the tariff that you were on with your previous supplier?

What part of the country are you?

What tariff did you sign up to with the co-op?

What were the meter readings that you provided when you switched?

What are the meter readings now?

What type of meter do you have?

Are you sure that you know how to read your meter correctly?

Have you proved which are the day rate and night rate registers? Don't make assumptions!

What is the make and model of your electric boiler so it can be determined just how much is costs to operate?

The amount that you have been informed that you owe means that the meter readings are transposed or that you are not on a suitable tariff for your electric boiler i.e. using four times more on the more expensive day rate.

Why do you think that you can't do anything until your bill is produced on the 14 Feb? You will have used another £300 by then and you need to resolve this ASAP.

If you can't determine exactly what is wrong yourself, you won't get very far with the co-op as they are useless and will tell you anything to get rid of you and move onto the next mug in the queue!

macman

OP,. what your mum uses up the road is not relevant. You have a wet CH system powered (at present) by peak rate electricity, since little or none of your heating is done overnight on cheap rate. So get onto a competitive single rate tariff ASAP.
But even after that, your CH system is still the single most expensive method of heating and hot watering a property ever devised: about 3 times what mains gas or E7 would cost you. So your bills are always going to be high.

tubzy2001

macman wrote: »

OP,. what your mum uses up the road is not relevant. You have a wet CH system powered (at present) by peak rate electricity, since little or none of your heating is done overnight on cheap rate. So get onto a competitive single rate tariff ASAP.
But even after that, your CH system is still the single most expensive method of heating and hot watering a property ever devised: about 3 times what mains gas or E7 would cost you. So your bills are always going to be high.

I didn't realise that, switching is now going to be hard with a huge debt

macman

It'll be impossible to switch with that level of debt, but that does not prevent you from getting on a suitable tariff for electric CH-which is a single rate tariff. Even if you have to pay for a meter change, you'll recover the outlay (typically £60) in a month or two. Move fast, because now is peak usage season.

tubzy2001

macman wrote: »

It'll be impossible to switch with that level of debt, but that does not prevent you from getting on a suitable tariff for electric CH-which is a single rate tariff. Even if you have to pay for a meter change, you'll recover the outlay (typically £60) in a month or two. Move fast, because now is peak usage season.

Co op won't put me on a lower tarrif until the matter is resolved but will backdate it from 13th

macman

But what is there to 'resolve' other than your debt? You simply need to agree a payment scheme with the supplier to repay the debt. That should not prevent you in any way from switching tarriff with the same supplier right now-but that will probably require a meter change if you have E10, and possibly some rewiring.

macman

But what is there to 'resolve' other than your debt? You simply need to agree a payment scheme with the supplier to repay the debt. That should not prevent you in any way from switching tarriff with the same supplier right now-but that will probably require a meter change if you have E10, and possibly some rewiring.
I suggest that you talk to someone more senior at the Co Op, who understands the situation.