Electricity advice please

Rubidium

tubzy2001 wrote: »

Hello there, I have a huge green water tank in one cupboard and in another a boiler that looks just like. Gas boiler, I have a Drayton programme. The 2 oil heaters are portable ones fgw I plug into the sockets. Co op energy transferred me to sales to be placed on a lower tarrif but they can not do this until this matter is resolved and will backdate from today's date. The sales lady told me I've used over £600 of electricity

OK it is now obvious why you owe £600, your E7 tariff is not suitable for your electric boiler. Even on an E10 tariff it would be very expensive to run because your boiler is likely to be rated at at least 10kW - post the make and model.

You should not have switched to Co-op energy because they do not offer E10 and have put you one their E7 tariff. Using all 10 hours of the E10 hours to heat up your heatstore may just work but E7 is not suitable. Your day and night rate usage shows that E7 is unsuitable!

From their website:

Economy 7 is a type of electricity tariff where you pay different prices for your electricity during the day and at night. With Economy 7, you’ll receive seven hours of cheaper electricity at night, usually between the hours of 11.00pm and 6.00am or 12.00am and 7.00am.

[Deleted User]

Hi,

tubzy2001 wrote: »

Hello, I have an electric boiler with radiators

sorry, I'm still confused.

Have you an Electric Wet Central heating system, which should be on an E10 tariff but Co-Op have stuck you on an E7 tariff?

Edit: oops, just beat.

Robin9

I think there is a third period possibly 0430 – 0830 and you have a E10 type which is typical of the electric boiler/wet radiator system you have.

Others may correct me but I believe our use of washing machine and other items during the hours you have described is not charged at the low rate – only the main heating which you describe as boiler and radiators is.

footyguy

[Deleted User] wrote:

Hi,



sorry, I'm still confused.

Have you an Electric Wet Central heating system, which should be on an E10 tariff but Co-Op have stuck you on an E7 tariff?

Edit: oops, just beat.

You are probably correct
Seems yet another example of someone being on a legacy tariff, yet attempted to switch supplier.

Oh dear...:cool:

tubzy2001

Rubidium wrote: »

OK it is now obvious why you owe £600, your E7 tariff is not suitable for your electric boiler. Even on an E10 tariff it would be very expensive to run because your boiler is likely to be rated at at least 10kW - post the make and model.

You should not have switched to Co-op energy because they do not offer E10 and have put you one their E7 tariff. Using all 10 hours of the E10 hours to heat up your heatstore may just work but E7 is not suitable. Your day and night rate usage shows that E7 is unsuitable!

From their website:

Update: this is now the rate times I was given earlier

5am-1pm day rate. 1pm-4pm night rate, 4pm-8pm day rate 8pm-10pm night rate 10pm-12am day rate. 12am-5am night rate

[Deleted User]

Hi,

ok,so you're getting your 10 hours (E10?) on the night rate, which should be the cheap rate for your heating.

tubzy2001

[Deleted User] wrote:

Hi,

ok,so you're getting your 10 hours (E10?) on the night rate, which should be the cheap rate for your heating.

That's what i thought but co op insist that it's Economy 7. Surely economy 7 is 7 hours straight of cheap rate through the night.

Robin9

Coop are wrong.

But if the unit rates as the published E7 it's probably as good as it gets - you are getting 10 hours instead of 7 at the low rate.

It's a mess.

tubzy2001

I can't see how I can run up over £600 though, my mum
Lives in the same road in one of the bungalows and her bill is £130 every quarter

System

I would not trust ANY suppliers take on the times of any Eco 7 or 10. Only RadioTeleswitch timer switch can be trusted.The best way is for the occupier to monitor the meter himself.and work it out not rely on some call centre jockey reading a script. The older digital meters with built in clocks can drift hours and the 24 analog timers are hopeless and in the main inaccurate.Everyone I looked at today (quite a few ) the timerswitch was hours out on the analog ones. Published times mean nothing except for Radio Teleswitch.
One of the suppliers sneaky tricks is to firstly transpose the day/night reads then rebill maybe a year or two later to collect the difference without telling the customer because if he/she knows theres been a mess up they can get out of paying it. .