Updates for PS4 very slow

Juzza12

Estimate for a 13.726gb update was 4 hours. I Googled and found people saying to put the PS4 into Rest Mode as it will download quicker.

When I checked it a while later, it appears that the download is not continuing in Rest Mode and is in fact stopping altogether. When I go to Notifications>Downloads it takes a while for the progress bar to come up and then starts from the beginning. Tried putting it into Rest Mode a couple of times again but the same thing has happened.

Currently showing as 6 hours left :-( so would appreciate any help.

mrlee

Hello,

Don't know if you've previously set it up but there's an option to allow the ps4 to download updates when in rest mode which I don't think is checked by default. Seem to think it's in the same place as a setting to charge controllers in rest mode?

Edit - To download while in rest mode, select (Settings) > [Power Saving Settings] > [Set Features Available in Rest Mode] and then select the checkbox for [Stay Connected to the Internet

donnajunkie

Could be your internet. Have you tried connecting it via Ethernet cable? that is meant to be better than wifi, I think.
Edit.
If you are already midway I guess you should stick it out as disconnecting mid download is a bad idea.

Becen

Could you please provide more information on what your average connection / download speed is?

Also, as someone else has pointed out, I definitely recommend you try connecting via an ethernet cable to your router or modem if you haven't done so already.

The above will help diagnose whether or not it is an issue with your wireless signal (if you're connecting via wifi, that is)

donnajunkie

Becen wrote: »

Could you please provide more information on what your average connection / download speed is?

Also, as someone else has pointed out, I definitely recommend you try connecting via an ethernet cable to your router or modem if you haven't done so already.

The above will help diagnose whether or not it is an issue with your wireless signal (if you're connecting via wifi, that is)

indeed, recently i had a 19gb update which took 30 to 40 minutes to download and install. this was via wifi and 50mb internet.

Chickabiddybex

The way mine is set up is that it automatically checks for updates and downloads them while in rest mode. Here's a guide showing how to set it up: https://www.playstation.com/en-gb/get-help/help-library/store---transactions/store-content/how-to-set-up-auto-update-download-on-your-playstation-4/

Juzza12

Thanks all for your replies.

Internet is only about 15mb.

Turned out I didn't have it set to stay connected to the internet when in rest mode, once I did it downloaded a lot quicker.

Thanks for the link Chickabiddybex, I usually turn off rather than leave in rest mode but think I will set that up.