New Router

neilmcl

miss_corerupted wrote: »

Results of Sam Know

BT Wholesale ADSL
BT Wholesale ADSL Max
BT Wholesale WBC (21CN)
BT FTTC
BT FTTP
TalkTalk (CPW) LLU
Sky Broadband

I've managed to log in but being a bit dense and I can't find where I check the speed.


Thank you everyone for helping me

You do have options then to get faster broadband. Have your tried, for example, using the broadband checkers at Sky and BT to see what potential speeds you could get from them, be it ADSL2(+) or Fibre?

Also have a look on https://www.broadbandchoices.co.uk/

or https://www.uswitch.com/broadband/packages/

miss_corerupted

I've check with Sky and it just says it will be slower than advertised. I will ring them tomorrow

Thank you everyone for your help

Robisere

A little encouragement:
I was a Plusnet FTTC customer and switched to Sky for the works - TV, broadband, phone and calls. Plusnet could never fix my dropouts and speeds, which never rose above 7.5 Mbps and varied from day to day. Sky sorted this by first sending their engineer, then telling BT Openreach what was wrong. They fixed a new line and removed a corroded BT box (actually labelled "GPO!") and now I have a stable 14 Mbps. Not fantastic, but much better than Plusnet.

I live in a rural area and am a long way from the cabinet. Not as far away as you, but about a mile, so am at the end of the line. If I was closer to the cabinet, I would have a higher download speed. If you can get FTTC, great. If you can get FTTP (to the Premises) even better, but that may cost as you will need cabling to your house.

Do not buy another router, until/unless you have a better service installed. If you can get fibre and higher speeds, then you can investigate a better router. If that happens, come back to this forum and ask again. If you are stuck with the service you have, stay with the router you have, no other router will improve the speeds. The service you have is ADSL, via ordinary copper line from an ordinary BT cabinet.

FTTC = Fibre To The Cabinet. From the cabinet, there will be an underground cable to the copper line that goes to your house, from a BT pole. If there is a thick black cable going up the pole to a box, that comes from the underground cable.
FTTP = Fibre To The Premises. Fibre cable brought directly to your home via a BT box through the wall. This gives the fastest speeds, but can be expensive.
Good Luck!

DavidP24

bsod wrote: »

plug the router into the test socket, login to the router as you have done previously, and check the speeds. eg

Connection Speed 378 kbps 413 kbps
Line Attenuation 60 db 41 db
Noise Margin 14 db 16 db

(you don't have to use an ethernet cable for this)

then see what everyone else in your area gets

https://www.broadbandspeedchecker.co.uk/broadband_speed_in_my_area_v2.aspx

miss_corerupted wrote: »

Thanks done that. An improvement on download now

2.0 d/l
.05 u/l

They were both .05 earlier

You clearly did something here, if only to plug into the master socket, so that suggests there is either an improvement because you removed bad wiring or socket or you were on wireless and went to wired.

So as others have told you or you have said, the base speed is the base speed, not great.

Your router is dire, it may be Wireless G which will only make things woese but the only real option if fibre.

Sky hedges it's bets when quoting speeds so you often get better than they say, if you can get fibre to the door it will be the best because a lot of old houses did silly things sharing copper.

Now this chap got a reasonable deal from BT for not leaving

forums.moneysavingexpert.com/showthread.php?p=71877337#1497

which works out at just £5 a month for Fibre BB and some TV, is currently better than they offer here even with £150 reward card

http://www.moneysavingexpert.com/phones/cheap-broadband#btfibre

We have seen better, these deals end on 10th and 12th Jan so wait and see what is offered after that

http://www.moneysupermarket.com/broadband/?p=0&mckv=sGji3vOip|dc_pcrid_152296268379_mtype_p_kword_fibre%20broadband_2764ri918980&uuid=b8d0913a-d9f7-44f3-adb3-b9cbee03c144&Device=c&engine=google&CType=BROADB_Generic&gclid=CO7417rUrtECFcsy0wodiV4IZw


It is often about going at the right moment.

Robisere

It's obviously a BT router, so will not be a 'G' model. Take a look at the base of the router. OP, and tell us what make/model it is?