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BT Call Protect

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  • mac.d
    mac.d Posts: 1,387 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As for friends/relatives withholding their number when calling me, why would I want to talk to people who do that? How hard is it to programme 1470 into the memory?
    You're probably not aware that people who are ex-directory have their telephone number automatically withheld, and 1470 doesn't work for ex-directory numbers (classed as permanently withheld numbers). So any friends/relatives that aren't choosing to withhold their numbers but are simply ex-directory, can't phone you.
  • firefox1956
    firefox1956 Posts: 1,548 Forumite
    Update..........
    Seems to me that since the introduction of Call Protect by BT the scam / spam/nuisance calls have virtually stopped for both me & my Dad.
    We have not signed up for it although it is free.....
    But obviously BT are removing loads of cr*p before it gets to folk.
    HTH
  • Gers
    Gers Posts: 13,140 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    mac.d wrote: »
    You're probably not aware that people who are ex-directory have their telephone number automatically withheld, and 1470 doesn't work for ex-directory numbers (classed as permanently withheld numbers). So any friends/relatives that aren't choosing to withhold their numbers but are simply ex-directory, can't phone you.

    My mother is ex-directory and uses 1470 to get through to a close friend whose phone has Call Guardian, it works.
  • Gers
    Gers Posts: 13,140 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Despite me signing up to CP last Monday it's not been able for BT to activate it. Every time I call I get apologies and promises for it to be activated within 24 hours. Now been seven days!

    As I've got Call Guardian I may just give up the struggle.

    Not relevant in my case but I've learnt that Infinity / superfast fibre subscribers can't get CP as they are not compatible.
  • mac.d
    mac.d Posts: 1,387 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Gers wrote: »
    My mother is ex-directory and uses 1470 to get through to a close friend whose phone has Call Guardian, it works.
    I dunno, is there perhaps different types of ex-directory or something, as that was what we were told, and just recently we weren't able to phone a couple of people who had some kind of caller protection on their phones until they removed it. :huh:
  • EssexExile
    EssexExile Posts: 6,454 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    mac.d wrote: »
    You're probably not aware that people who are ex-directory have their telephone number automatically withheld...
    We're ex-directory but the number isn't withheld.
    Tall, dark & handsome. Well two out of three ain't bad.
  • missile
    missile Posts: 11,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    EssexExile wrote: »
    We're ex-directory but the number isn't withheld.

    me too :beer:
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • datostar
    datostar Posts: 1,288 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I signed up for Call Protect 2 days ago. It was activated and up and running within 20 minutes. Prior to that we were receiving 4 or 5 nuisance calls a day and I had the answering machine set to answer instantly. Since activation 2 calls have got through and I have added their numbers to my 'personal blacklist'. 9 have been blocked without intervention by me (numbers already on BT's own database of pests) and 4 sent to my (junk calls inbox) which can be reviewed and added to the personal database. I am allowing withheld numbers through (Doctor, sister-in-law etc.) but as BT say, although we don't see the number, they do, and unwanted calls from withheld numbers can still be added. I am seriously impressed with Call Protect, not least its zero cost. At last!
  • mac.d
    mac.d Posts: 1,387 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    EssexExile wrote: »
    We're ex-directory but the number isn't withheld.
    missile wrote: »
    me too :beer:
    There must be different types of ex-directory/withheld numbers. I know BT etc now offer options to be ex-directory or permanently withheld (and these are two different options), or you can temporarily withhold your number. I dunno, perhaps its because our number has been ex-directory for so long (30 years), that its automatically withheld too?

    It was years ago when someone we know first got a call protection feature on their landline and even when we put 1470 in front of it, it doesn't accept our calls. We were told it's because our number is a permanent withdrawn number we couldn't get through. Nowadays it's no big issue as we just use our mobiles.
  • Can anyone tell me if there is a way to see the phone numbers that are in my junk calls inbox. No one has left a message but I would like to be able to see the phone numbers of the people involved. Thanks
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