unexpected cost of a bottle of wine

liquidity_2

Pollycat wrote: »

OP - was the wine good i.e significantly better than the £28 bottle you originally ordered?
Or do you think you might have been 'had' and were fobbed off with this more expensive bottle?
What was the £28 wine and what was the £60 wine?

We ordered a bottle of Valpolicella off the wine list; apparently they have some other wines that are not on the wine list that only insiders are aware of. We were served a bottle of Amarone which I later found at a wine merchant for £35.

Pollycat

liquidity wrote: »

We ordered a bottle of Valpolicella off the wine list; apparently they have some other wines that are not on the wine list that only insiders are aware of. We were served a bottle of Amarone which I later found at a wine merchant for £35.

£60 for a bottle of wine that costs £35 in a shop doesn't sound a bad mark-up at all. If you're comparing the same year, that is.
With the £10 the waiter knocked off, it's even better.

I still think you were at fault for not checking the actual price of the wine before agreeing to buy it.
And for not asking to see the manager to discuss any further discount, especially if there were implied threats of involving the police.

liquidity_2

Pollycat wrote: »

And for not asking to see the manager to discuss any further discount, especially if there were implied threats of involving the police.

You might wish to re-read the first post in this thread.

Pollycat

liquidity wrote: »

You might wish to re-read the first post in this thread.

My apologies.

I did skim-read it again before I replied but missed the bit about the manager being 'equally useless'.
You did concentrate more on what the waiter said than the person I would have insisted on dealing with in your place i.e. the manager.

Nevertheless, you did accept the wine without knowing the actual price.

Altarf

Pollycat wrote: »

Nevertheless, you did accept the wine without knowing the actual price.

The problem was caused by the restaurant not the OP.

If the waiter messed up by misleading the OP that the wine was only slightly more expensive than the wine they ordered when it wasn't, it is their loss.

The OP should have called the restaurants bluff, offered to pay the price of the wine ordered and left their name and address.

Doing that the police would not be interested and the restaurant would then have to sue to OP to get anything more.

Pollycat

Altarf wrote: »

The problem was caused by the restaurant not the OP.

If the waiter messed up by misleading the OP that the wine was only slightly more expensive than the wine they ordered when it wasn't, it is their loss.

The OP should have called the restaurants bluff, offered to pay the price of the wine ordered and left their name and address.

Doing that the police would not be interested and the restaurant would then have to sue to OP to get anything more.

But he didn't.

scottiemac

Same sort of thing happened tome in an Italian restaurant in Germany. My fault for not listening to what he said. He said it was a similar wine but failed to mention it was double the price. I did not ask either. Lesson learnt. I did not really enjoy the wine either but my wife did. I'll stick to beer next time. Cheers!

isplumm

scottiemac wrote: »

Same sort of thing happened tome in an Italian restaurant in Germany. My fault for not listening to what he said. He said it was a similar wine but failed to mention it was double the price. I did not ask either. Lesson learnt. I did not really enjoy the wine either but my wife did. I'll stick to beer next time. Cheers!

Don't worry - I did something worse in Hong Kong - I thought I was paying £10 for a bottle of wine - I misread the decimal place & when converting back to GBP made a slight error - so this £10 bottle of wine actually cost £100!! Ouch

Mark

tgroom57

You could also leave a review, or a mention at least, on google Maps. I've taken pics of good places / meals, and Google then gives me the option to add it to Google Maps with a comment. It would be fair to say there was ambiguity over the price of wine, and the restaurant "unexpectedly" ran out of wines on their list. If that turned out to be a regular occurrence /practice I'd want to know. (and probably too so would Trading Standards.)

It's fine to write and complain about something, but best to state clearly what redress you think is achievable. I'm not clear what you want, or maybe you think you've been hoodwinked.

The-Truth

tgroom57 wrote: »

and probably too so would Trading Standards

:rotfl::rotfl::rotfl::rotfl::rotfl:

Do you seriously the underfunded Trading Standards turn to Google maps for thing to look into out of boredom!!!!!

:rotfl::rotfl::rotfl::rotfl::rotfl: