Booked wrong car with RingGo app

The_Deep

It is the will of Parliament that these scammers be put out of business. Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers. Read this one which I wrote earlier

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers.

Crabman

win2000b wrote: »

Wasn't sure what a board guide was. Found them and have asked them to merge.

Thanks folks - threads have been merged.

win2000b

what makes me angry is how what they do can even be legal........


How can they demand money saying 14 days, then another letter 14 days. Then escalate to a so called solicitors, then issue more letters. Then pass details to yet another solicitors. They are just passing my personal details round to loads of different companies.



If you issue a letter saying 14 days, surely they should have to act upon it!!!

Umkomaas

what makes me angry is how what they do can even be legal.

Us too, (even though it is legal) - that's why we come here to help others. If you really feel that strongly, come and join us.

win2000b

Tody I have received a letter from BW legal with the title "Letter of claim". Guess this is when I send off my SAR? Is this done to the solicitors as well as the Parking company.
Thanks

Umkomaas

Send it to both if you wish. Remember a SAR is about personal information about you and your vehicle registration number. It is not like a Freedom of Information Request that might be sent to a public body which can cover a very wide range of issues.

So don't go giving them reason to delay by asking for stuff like contract with landowner, ANPR planning permission and such like. Ask yourself against every question you pose 'Are my personal (or my vehicle) details involved here'?

In addition to sending a SAR to BWL, you need, separately, to respond to the Letter of Claim - see the NEWBIES FAQ sticky, post #2.

For the SAR, here is a template to use as a base for formulating your own request.

From Legal Beagles:

https://legalbeagles.info/library/guides_and_letters/court/subject-access-request/

win2000b

Umkomaas wrote: »

Send it to both if you wish. Remember a SAR is about personal information about you and your vehicle registration number. It is not like a Freedom of Information Request that might be sent to a public body which can cover a very wide range of issues.

So don't go giving them reason to delay by asking for stuff like contract with landowner, ANPR planning permission and such like. Ask yourself against every question you pose 'Are my personal (or my vehicle) details involved here'?

In addition to sending a SAR to BWL, you need, separately, to respond to the Letter of Claim - see the NEWBIES FAQ sticky, post #2.

For the SAR, here is a template to use as a base for formulating your own request.

From Legal Beagles:

https://legalbeagles.info/library/guides_and_letters/court/subject-access-request/

Thanks. I see in the newbie section to request the below as a minimum. Is that right. Just that some of the info it says to request I guess wouldn't be classed as "personal" details.



A SAR is free. Ask for (as a minimum):

- ALL photos taken
- a close up of the signs on the day in question
- evidence that they have paid a debt collector, if they are trying to add £60 per PCN (they can't do that but will if YOU let them)
- all letters/emails sent and received, including any appeal correspondence earlier
- if the car park was Pay and Display, ALWAYS ALWAYS ask for a PDT machine record from that day, of payments made (VRNs can be partially redacted but insist on getting this and follow it up if they refuse). You want the PDT machine record if it;s an PDT machine car park.
- all data held, all evidence they will rely on, and a full copy of the PCN, NTK
- and a list of all PCNs they consider are outstanding against you and/or this VRN, and remind them that any claim must be for all PCNs in one claim, not several separate claims.

Coupon-mad

Remove these as I agree, they are not personal data:

- a close up of the signs on the day in question
- evidence that they have paid a debt collector, if they are trying to add £60 per PCN (they can't do that but will if YOU let them)

I will do some updates to the NEWBIES thread when I can, but I do this alongside a demanding job at a school.

Sometimes it takes me a few weeks to edit stuff that needs an update on the sticky thread. If you knew me and my circs you'd be amazed I still do this...not just my job.