Why can't anyone open the attachments I send on my emails?

mae

When I send attachments with my emails people say they open with a load of gobbledy gook! What am I doing wrong? I am sending things I have saved in my microsoft works? I have tried changing the format it is saved in but it still doesn't work.

Any suggestions please?

Thanks

superscaper

Could be a problem with the people receiving it. Most people have Microsoft Word to open documents. Do the recipients have MS Works? The format isn't the same and opening it in Word will just produce rubbish.

mae

Thanks

Not sure but just say people don't have works like myself how can I get around this so I can send them readable attachments?

malamute

You need to be a bit more explicit.
What version of MS Works.
What operating system are you using.
And finally what type of files or what is the extension on the file is it doc, xls, pub, ppt or some other type.

mae

Oh dear bare with me and I'll try and find out

mae

Its Windows XP. File is wps ?? And how do I find out the version of MS works please?

superscaper

If the recipient doesn't have MS Works, they'll have to convert the .wps file. I think there's a convertor they can install in office. Otherwise you'll have to download Openoffice, create the documents in that, saving them in a MS Word/Office compatible format. I don't think there's anything you can do at your end with Works.

BritBrat

Just save and send the document as a Rich Text Format (RTF)

http://en.wikipedia.org/wiki/RTF

mae

Thanks I tried that but still no joy

malamute

Britbrat's advise re saving as a rtf file should work as long as you tell the recipient who should be able to load into word (dependant on version may need a converter, though very unlikely).
I have just checked my installation Office 2007 Enterprise Edition and it looks like it can handle your work documents.

BritBrat

Make a simple text file (.txt) and send that to yourself.

Then if thats OK send the same file to someone else and see if they can read it.

Trying to rule out file format incompatibilities. Everyone should be able to read a .txt file.