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TSB deregistered my online banking

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  • ANNOYED1 ''I complained today - Tuesday 15/11- and they said the complaint won't be upheld because the department they need to talk to is closed''. I have contacted the ombudsman

    Make a Complaint online via this Link
    https://www.tsb.co.uk/help/complaint-form/

    Always leave an Audit Trail - was you advised about the online Complaint - form
  • TheShape
    TheShape Posts: 1,888 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    ANNOYED1 wrote: »
    They asked what i needed the money for and i told them i needed to buy instore because you have blocked my card. I was on the phone to the person trying to get my unblocked at the same time.

    Yeah the banks don't want you to spend money. I pay by card so they can track where i buy stuff, i dont pay in or take out large amounts of cash because it can trigger money laundering. Everything in my accounts can be traced.

    im not doing anything wrong but they dont like that i dont spend like a "normal person". I have never been overdrawn or incurred any fees either. So im not profitable for them.

    Funny thing is they keep asking me to take out a mortgage the rare times i go into branch.

    Why was your card blocked?

    The banks don't want you to spend money?!

    If you don't spend money like a 'normal person' what are you doing?
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