Life mobile is absorbed into Plusnet

mchale

dazzaofdagenham wrote: »

Pretty sure it was unlimited mins

Yeah it was, unltd mins, texts & 4gb of 4g 30 day sim only, just got my email today. Ends 13.01.17

charlie12

dazzaofdagenham wrote: »

I would be offered unlimited mins.texts and 4GB of data for a tenner ?

Yes, here's the link
https://www.plus.net/mobile/deals/4gb/double-data/mates-rates/pre-reg

Ian011

As expected, Plusnet Mobile price lists have numerous inaccuracies.

One part says that 03 calls are "inclusive" and then a few lines further on it says they are "free" (like 080 numbers).

0500 numbers are described as "free" on one page and as "20p per minute" on another.

Inclusive allowances do not include calls to CI and IoM, but no prefix list is offered to clarify the details.

There's no clarification that "mobile numbers" means "071-075 and 077-079" which may lead to the age old problem where people remain unaware that 070 and 076 numbers are not mobile numbers.

The call costs for 070 numbers and the Access Charge for 084, 087, 09 and 118 numbers are buried. Ofcom requires these headline rates to be stated alongside the cost of calling landline and mobile numbers.

There is no mention of the cost of "sending one standard rate message to a five-digit mobile shortcode".

AndyPK

I see plusnet have been phoning round those who pre registered.
From a Sheffield number.

quidsinquentin

Stompa wrote: »

I got locked out for 5 failed login attempts, but have just tried again and it worked, so perhaps it was just teething troubles. The layout and information given is very poor though. No times shown for each entry (just the date), data usage values and call durations seem to be just approximate values. And I'd prefer to be told how much Data/Calls/Text I've used, rather than how much I've got left.

That's just happened to me too. Annoying isn't it.

I'm getting less impressed with Plusnet by the day.

quidsinquentin

My bill for this month is double what it normally is, and apparently, next month's going to be roughly triple what it normally is.*

I've checked and the costs seem to be correct. But...

It's those damn emojis and MMS's!

Seems that Plusnet charge for things that LIFE mobile never charged me for - would have been nice if Plusnet had mentioned that when they took over.

So, so far I gather that...

Putting an emoji off my phone to a text costs 33p. The more you put on, the more 33ps it costs.

Sending the same text to more than one person becomes an MMS and costs 33p per person (that's how it appears to break down).

Sending four+ texts in a row to the same person becomes an MMS and then 33p for each text (they've just told me that too).

Can't say I'm remotely happy with Plusnet and I'm looking around for a new deal now.

* I starred this because I'm confused about it - I stopped doing what they said was incurring charges as soon as I knew about it back in late November, but for some reason charges are now appearing on next months bill even though I've stopped doing the chargeable stuff!

cookie365

quidsinquentin wrote: »

My bill for this month is double what it normally is, and apparently, next month's going to be roughly triple what it normally is.*

I've checked and the costs seem to be correct. But...

It's those damn emojis and MMS's!

Seems that Plusnet charge for things that LIFE mobile never charged me for - would have been nice if Plusnet had mentioned that when they took over.

So, so far I gather that...

Putting an emoji off my phone to a text costs 33p. The more you put on, the more 33ps it costs.

Sending the same text to more than one person becomes an MMS and costs 33p per person (that's how it appears to break down).

Sending four+ texts in a row to the same person becomes an MMS and then 33p for each text (they've just told me that too).

Can't say I'm remotely happy with Plusnet and I'm looking around for a new deal now.

* I starred this because I'm confused about it - I stopped doing what they said was incurring charges as soon as I knew about it back in late November, but for some reason charges are now appearing on next months bill even though I've stopped doing the chargeable stuff!

You're using a rubbish messaging app that pointlessly converts sms to mms. Ditch it and install something better.

If you've got an Android phone Textra or Handcent are the obvious ones to look at.

Stompa

quidsinquentin wrote: »

Sending four+ texts in a row to the same person becomes an MMS and then 33p for each text (they've just told me that too).

You mean sending a single text message that's >480 characters in length (160 being the character limit for a text message)?