Lloyds account frozen

romeo21

SnailIchbod wrote: »

Sorry to hijack the thread like this. But I totally know how this feels.

I had the same issue happen to me last year 2 days before Christmas.

Put simply, they closed my account. Put blocks in place and wouldn't change their mind and said "it was a commercial decision". The blocks in place made their 60 day notice irrelevant as all payments in and out were rejected, the direct debits were also cancelled when notice was given. And yes that lead to a load of bounced payments.

I can't think of any reason why my account was closed. It was operated perfectly, I held a credit card with a £9,000 limit (and had a healthy overdraft and balances spread over a range of products). Literally overnight all my banking facilities within the Lloyds bank group were revoked.

Checked my credit report. Nothing. Checked CIFAS. Nothing. The notes I got under an SAR request has missing notes. And their team doesn't care.

I'm taking Lloyds to court and I need to bring similar cases to light to bolster up my case in the hope things changed. I've been offered a settlement which I've rejected.

I'd love to hear from you OP (and anyone else reading for that matter) who has had an account closed with markers present or even markers placed in error. Lloyds are denying the blocks restricted anything and the account closure was to terms. It wasn't and the recorded calls I have prove that it wasn't just a "commercial decision".

For what its worth. The bank have flatly refused it was money laundering but the way they reacted was as if I was laundering money. If it was money laundering they wouldn't have given me all my funds the next day after I pressed them. Mistakes happen and I gave lloyds the chance to say one was made but they didn't. The "executive team" are worthless btw.

If you'd like to be a part of the case. Please drop me a PM and I'll send over my email to discuss.

If you're needed as a witness - I will of course cover all expenses. The case itself is being handled by my lawyers. And we're looking for as many people as possible! I currently have 2 with similar circumstances but the more the merrier. Banks need to get the balance right. And it's clear some banks need to be taught that the hard way.

If you're local to either Birmingham or London I can meet to discuss too. Just let me know. This post is an open invitation to everyone.

Sohail

Hi words cant describe how frustrating this all is! seems like i am having the same issue you had.

its been 4 weeks now since my account has been blocked and iv still heard nothing nothing, no letters or anything so i have instructed my solicitor to write to them to see what they come back with.

i will PM you now because i too will be taking them to court .

dlk

Did any of the references on the payments say anything silly even if it was just your friend having a joke that's gone wrong. If he's put 'drug money' as a reference or 'thanks for the bombs' certain words will trigger a case to the AML team. Were either of the payments involving something from another country that has sanctons imposed? eg was your landlord sending money from another country.

It could even be your friend or landlord that is subject to investigation and when you received the 5k you have unwittingly received the proceeds of crime.

It's really hard to know exactly what it could be but as others have said the bank simply are not allowed to tell you. If the cashier on the counter tells you that you're subject to an AML investigation they are PERSONALLY liable for both a fine and potential imprisonment.

It's a horrible situation but unfortunately there's not a thing the bank can do about it. They have to comply with the law and rules surrounding these investigations and as such will tell you precisely nothing. The bank will always be extremely cautious to follow the letter of the law in these things sometimes even more so than is necessary. Fines are one thing but HSBC are on a suspended sentence of having the ability to trade in dollars and any sign of misdemeanor will trigger this and cause the almost certain closure of the bank. They are taking no risks and other banks are pretty much running scared of the same things.

coatze

Does anyone have an update on their cases? I can see that people were taking legal action to take the bank to court. Did the OP and respective posters get any luck?

cheers

robatwork

This follows the usual pattern of new poster/wants advice/gets advice/never bothers to come back.

You're better off starting your new thread if you want some advice that you will hopefully be a little more grateful to receive.

JV4341

Did you get to the bottom of this? I have the same issue and my account is in a processing delay and will not tell me anymore! How long was yours like this and was everything okay afterwards?

kddot

same for my lloyds account. bitcoins payment sent into my account then they blocked it. said they will contact me about actions in the next 48 hrs. it’s been a week now. so if you have not done anything illegal...yes they will take take time to “investigate” and may/may not close your account but no CIFAS marker will be on your name or credit file :beer:

djpailo

For future new members. START A NEW THREAD.

Daniel1989

What’s the average time to solve this “ processing delay” ???
it happen to my account and my wife’s account today

Thrugelmir

Daniel1989 said:

What’s the average time to solve this “ processing delay” ???
it happen to my account and my wife’s account today

For future new members. START A NEW THREAD.

brianposter

Thrugelmir said:

Daniel1989 said:

What’s the average time to solve this “ processing delay” ???
it happen to my account and my wife’s account today

For future new members. START A NEW THREAD.

Why ?