Hospital staff car park PCN help needed

creamcake7

DollyDee wrote: »

What do all the other permit holders do? Do they get tickets every time their permits need renewing?

You have been far more proactive (sorry, I actually hate that word) than I think anyone on here thought you had been and it's awful you are in such a state about this.

I personally cannot advise anymore, I am not experienced enough, but I am seriously beginning to wonder who this "Car Park Manager" is employed by - Legion or the Trust?

Listen to Guys Dad & Redx, they know what they are talking about.

Best Wishes - Dolly

Thank you Dolly , I appreciate your kind words . I am still so upset about all this that I'm struggling to think straight .but I know I need to do something very urgently

Redx

the first thing is do what I said and email AOS at britishparking and complain , with copies of the NTK from legion, their refusal to issue a popla code , a timeline of events (day it happened , first NTK in the post , date of your appeal to legion , date of the refusal etc)

complain that no popla code was issued with their refusal as you appealed the NTK within the 28 days timeframe (I hope you did)

creamcake7

Redx wrote: »

the first thing is do what I said and email AOS at britishparking and complain , with copies of the NTK from legion, their refusal to issue a popla code , a timeline of events (day it happened , first NTK in the post , date of your appeal to legion , date of the refusal etc)

complain that no popla code was issued with their refusal as you appealed the NTK within the 28 days timeframe (I hope you did)

I know I should know this by now but the NTK is that the letter I got at home ? If so then yes I did appeal (I have copies of emails) within 28 days

Redx

yes , they have to send the Notice To Keeper (NTK) between day 29 and day 56 after the event (when it is an initial windscreen ticket)

this is the first postal notice you will receive as keeper, and you appeal within 28 days, if they refuse they have to offer a popla code

so complain to the dvla and to the bpa about LEGION and their failure to adhere to the BPA CoP , details in the NEWBIES sticky thread

creamcake7

Redx wrote: »

yes , they have to send the Notice To Keeper (NTK) between day 29 and day 56 after the event (when it is an initial windscreen ticket)

this is the first postal notice you will receive as keeper, and you appeal within 28 days, if they refuse they have to offer a popla code

so complain to the dvla and to the bpa about LEGION and their failure to adhere to the BPA CoP , details in the NEWBIES sticky thread

Thank you Redx - I'm shattered now , got early start at work tomorrow but I will get the timeline and letter together, and will keep you posted
So grateful for all your advice
Night - night 😌

creamcake7

::shocked: 551 views !!! I've never been this popular!!

creamcake7

Email has been sent to info@britishparking.co.uk but I've not yet heard anything back - how long should I allow before chasing?

Coupon-mad

Should have been aos@

creamcake7

Coupon-mad wrote: »

Should have been aos@

[EMAIL="aos@britishparking.co.uk"]aos@britishparking.co.uk[/EMAIL] ?


I can forward to them - thank you Coupon-Mad

creamcake7

I've had a reply from aos asking for a copy of the PCN so they can review . Obviously I don't have the PCN so should I send a pic of the letter (NTK) ? Anything I need to be aware of ? I'll upload a pic, please advise