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Lloyds Debit Card - No Contactless

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SYHR
SYHR Posts: 45 Forumite
in Budgeting & bank accounts
Quick question, I've just opened a Club Lloyds account fairly recently. Got the debit card, everything is up and running OK, but I notice the card isn't contactless. Is this because they don't trust me with an offline card?

Comments

  • mwarby
    mwarby Posts: 2,049 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The none contactless card is lower risk for them (as most contactless transactions don't go online to check your balance). I'd ring and ask, they can either order you a new card or tell you that your not eligible yet.
  • Dobbibill
    Dobbibill Posts: 4,194 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    mwarby has it spot on.

    If you are a new customer, they may want to see your account activity before providing you with a contactless card.
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  • hoc
    hoc Posts: 587 Forumite
    Ninth Anniversary 500 Posts Name Dropper Photogenic
    I have had a current account with Lloyds for over 10 years and been an exemplary customer and my card still does not have contactless. I also have a credit card from Lloyds with a big limit and the card, which was issued 2 years before my latest my latest current account card, has contactless.

    I have had contactless cards from all other banks I've opened current accounts in the last 2-3 years. It has nothing to do with 'new customer'.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You need to make sure the bank have opted in for contactless.

    I had to ask to be opted in before they sent me one.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • ShivasPlace
    ShivasPlace Posts: 40 Forumite
    Ninth Anniversary Combo Breaker
    stclair wrote: »
    You need to make sure the bank have opted in for contactless.

    I had to ask to be opted in before they sent me one.

    My Club Lloyd's debit card is up for renewal soon. How can I opt-in so that I get a contactless card as a replacement? Thanks.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just call up and ask for a replacement debit card and ask them to opt you into contactless.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • antonette254
    antonette254 Posts: 160 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    ShivasPlace wrote: »
    My Club Lloyd's debit card is up for renewal soon. How can I opt-in so that I get a contactless card as a replacement? Thanks.

    I opened a classic account earlier this year & when they sent me a non contactless card. I called to request one & they said it wasn't available in my area???
    I may call them again today just to see if there is any update.
  • Jlawson118
    Jlawson118 Posts: 1,144 Forumite
    Ninth Anniversary 500 Posts Name Dropper
    Same thing happened to me with a normal Lloyds account, I just phoned them up, asked if I could have a contactless card and they sent it out for me straight away :)

    Although about a year later, I requested a new card as my other was a little worn, and they sent me the non-contactless one again, but after a phone call, I got a contactless one again. I guess they just send them out as standard
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