Help with parking charge notice. Please.

Fruitcake

OK, so the advice to appeal by post around day 24 by post is what you need to do then, using the IPC template in black from the NEWBIES thread. Sent first class from a Post Office counter, by the keeper on the day of the alleged event, and obtaining a free proof of posting which is about th size of a small till receipt.

It's up to the keeper on the day whether they want to add the proof that the machines were not working. If they do, then they should perchance ask why the parking chappy or chapess didn't stop people parking if the machines were busted, in order to mitigate their loss.

ShatteredDad

I think the keeper would like to add the proof, as long as it isn't to their detriment. can the appeal be sent recorded? That would be preferable.

Fruitcake

Umkomaas wrote: »

Given the confusion as to which PPC this is, I'd be tempted to wait to see if a Notice to Keeper comes through.

I'm a little bit dubious about just who they are. IPC members normally provide just 21 days for appeal, yet the OP states that this ticket provides 28 days - which is the norm for BPA members.



@OP - you're not in any rush to do anything for a few days, so let a few regulars chew this over for ultimate advice to emerge.

I think we have established they are who the OP says they are. NW Car Perks Limited, NWCP, North West Car Parks all appear on the same line in the current IPC list.

There are few IPC companies that give 28 days, and it sounds like they don't have much of a clue about running a business, so I wouldn't be surprised if they can't reduce their scam deadline a bit more.

Carthesis

ShatteredDad wrote: »

I think the keeper would like to add the proof, as long as it isn't to their detriment. can the appeal be sent recorded? That would be preferable.

The problem with sending recorded is that there is occasional anecdotal evidence that Recorded Delivery letters aren't signed for, thus they claim that the appeal wasn't received in time.

I'm not sure if anyone has personal experience of that - I certainly haven't had on the few occasions I've had to deal with things like this - but not worth the risk.

Fruitcake

ShatteredDad wrote: »

I think the keeper would like to add the proof, as long as it isn't to their detriment. can the appeal be sent recorded? That would be preferable.

:wall:

You mean so the PPC can refuse to sign for it and thus have proof they never received it?

Why do you think I have been banging on about sending it from a PO counter and getting a PROOF OF POSTING which means the letter is deemed in law to have been delivered within two working days.

Please read the NEWBIES again until you understand they WHY as well as the what.

ShatteredDad

Understood - thanks.


Probably why they insist on recorded delivery in their appeal instructions as well eh?

ShatteredDad

Also, apologies if im not keeping up. Im posting this in between working. Remember, Im just a shattered Dad doing 60 hours a week! lol


Again, thanks for the help

ShatteredDad

I've read the letter in the Newby thread that should be sent to IPC members. I will send it, but based on the wording would i be correct in saying it would be best not to include the pictures of the machine out of order that I have, I guess by doing that I am accepting that the charge is valid?
In a sense by using the template for that letter, I am not sure if I would be just trying to evade the charge. Which I am, but on the basis that morally I beleive they are responsible for keeping these machines in working order. I beleive if you are offering public car parking in a busy area, you have a responsibility to ensure that it remains functioning at all times.
We are in 2016 after all, there are loads of payment methods companies can employ in order to keep the revenue flowing and the car park functioning. Which must be hugely important when you consider that my 2 hours in the car park set them back £60 according to the parking invoice they left on the windscreen. Confused and frustrated!

Umkomaas

I think you need to start to recognise the fact that you aren't going to shake this off regardless of anything you argue. The PPC will inevitably reject your appeal, the IAS will almost inevitably reject your appeal and you then face the prospect of a series of powerless, impotent debt collector letters, or the possibility of getting a judge to decide your case if (and it's a big IF) this new-kid-on-the-block feels it has the capacity to undertake this.

So the advice is, send off initial appeal -as is, no attachments (to show you've initially engaged in the process), do not appeal to the IAS, ignore debt collectors, do not ignore court papers. They have 6 years to pursue this.

Sorry we can't wrap this up any sweeter, but hundreds of thousands are in the same boat and are ignoring things (short of court papers) with no detriment to their lives, save opening and filing debt collector letters.

None of this means you pay up, unless instructed by a judge.

Fruitcake

It always takes a while to get your head around things, and usually to calm down from the initial outrage. That's the most dangerous time when people are likely to fire off a snottogramme and thus are most likely to give away the driver's details before researching.

Like I said, it is entirely up to you if you want to send the bit about the P & D machines. I don't think it will harm your case either way because it is believed that IPC members give a 100% rejection rate for the first appeal, and their [STRIKE]independent appeals system[/STRIKE] kangaroo court gives a guaranteed 80% rejection rate to their members.

You tried to pay, but were unable to do that. It's called a Frustration of Contract. You can't be offered parking in exchange for payment if there is no method by which you can pay. You even tried to report the broken machine before you left the car park.
The parking employee knew, or should have known the machine was unserviceable and therefore should have done something about it like stopping people from parking if there was no method of paying. By not doing that they have failed to mitigate their loss.

Stop thinking that you have done something wrong. The PPC failed to manage the car park but are only interested in your money. It is even possible that to generate more income, the PPC may have taken the machine out of service as they would get more money that way than from the pay for parking revenue, if indeed they get any revenue at all from that. Many companies only get money if someone breaks their made up rules, and get nothing at all from the P & D monies.

Calm down and sort out the more important family issues first. You have time to do some reading then send the IPC template as advised. It was written by someone who has done this sort of thing just a few times before and is one of the most experienced people in the country when it comes to fighting unfair private parking tickets.

If you don't feel happy about sending the bit about the busted pay machines, save that for if the PPC tries court. Otherwise add it in as already suggested, with the questions about why was parking allowed if there was an employee on site at the time who must have known the machine was busted.

That would be a difficult question for them to answer if asked in front of a judge.