Snotty letters asking for evidence to support UC claim when not asked for in applying

PersianCatLady

The letters still go out causing worry and upset needlessly
It was not the letter itself that caused worry and upset, it was your over-reaction to it.


Even if it had asked to show the same documents again, so what if you have nothing to hide??

Mersey_2

AnthonyUK wrote: »

I went to Job Centre yesterday and used their phones to contact the office at Wolverhampton, they said ignore the letter, it's just a standard automated Sorted.

That's good to hear and sadly this is an all too common error by the UC IT system at the moment.


But the DWP promised the Select Committee that it will be addressed later this year, with new upgrades.

Mersey_2

marliepanda wrote: »

The OP hasn't provided it once, or he certainly hasnt stated

At no point does he suggest that he has already shown them whatever evidence they are asking for. He ONLY mentions ID when he says he gave them ID documents at his meeting. We don't know what the additional info

Anyway the OP hasnt been back since his initial post so whats the point in arguing over something we dont have enough info on.

Incorrect (again), sadly. It was requesting the ID info for all UC claims and sadly is a standard error letter sent by Wolvs quite often.


The OP stated that they had indeed provided the evidence docs to the JCP.


At least the OP has now been back since to confirm what I suspected.


This is a common error by the Wolvs office with new UC claims which the DWP have pledged to address.