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VW Polo timing chain nightmare!

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  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I've posted it before. The TSB number is in there if you want to look it up.

    http://forums.moneysavingexpert.com/showpost.php?p=66585890&postcount=53

    That doesn't say Mercedes service all their cars with suction devices! It refers to a particular class which has been designed for such due to access issues!

    It certainly doesn't endorse the use of these devices across the board. And certainly not common practice in the automotive industry
  • marlot
    marlot Posts: 4,967 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    arcon5 wrote: »
    What main dealers use suction pumps then?

    A lot of undertrays now have access holes, not exactly time consuming doing it properly. I highly doubt it
    Some SMARTs don't even have a drain plug.
  • arcon5 wrote: »
    That doesn't say Mercedes service all their cars with suction devices! It refers to a particular class which has been designed for such due to access issues!

    It certainly doesn't endorse the use of these devices across the board. And certainly not common practice in the automotive industry


    Let me highlight the relevant terms for the hard of reading:

    DATE: July 1997
    SUBJECT:
    ALL MODELS
    OIL EVACUATION EQUIPMENTicon1.png
    Mercedes-Benz enginesicon1.png are designed to allow engine oil extraction from under the hood via the dipstick tube. The dipstick tube has an enlarged cross section and a formed extension at the top end. On the other side it ends a short distance from the oil pan bottom. Engine oil can be extracted using the dipstick tube.

    Engine oil drain plugs will continue for the time being, although access to them may only be possible with the removal of engine compartment trim or noise encapsulation panels.
    ************************************************** *******************************


    Date: March 2001
    Order No.: S-SI-58.00/118
    Supersedes:
    Group 58
    SUBJECT:
    ALL ENGINES
    APPROVED OIL EVACUATION EQUIPMENT
    The purpose of this Service Information is to inform dealersicon1.png that Approved Oil Evacuation Equipment, which is used to extract used engine oil from the engine via the oil dipstick tube, is now available for order. Mercedes-Benz engines are designed to allow the extraction of engine oil from under the hood via the dipstick tube. The engine dipstick tube has an enlarged cross section, plus a formed extension at the top end where the dipstick is inserted and the approved engine oil evacuation equipment interfaces. The opposite end of the dipstick ends just short of the oil pan bottom, thus engine oil can be extracted via the approved oil evacuation equipment by using the dipstick tube. Additionally, the engine dipstick tube itself is the conduit through which spent engine oil is moved to the oil evacuation equipment.
    In addition, service and repair components for existing approved oil evacuation equipment is also available.
    Note: Because the engine oil dipstick tube is the conduit through which spent engine oil is extracted, inserting tubular probes through the dipstick tube is NOT recommended.
    Special Note for M-class:
    Due to the location of the vehicle frame and suspension components, the draining of engine oil via the engine crankcase oil drain plug is not recommended, since this can lead to engine oil coming in contact and subsequently be damaging to the rubber suspension components. Thus, it is strongly recommended to use the approved oil evacuation equipment contained in the Service


    **************************************************


    Forget about the 'Special Note for M-class'. Try reading the rest of the TSB. You know, the bit about ALL ENGINES and ALL MODELS, and how Mercedes supply APPROVED equipment. Those bits that, you know, show they 'endorse the use of these devices across the board'.


    No need to thank me.
  • Cosher
    Cosher Posts: 2 Newbie
    Can I ask if you got any joy from VW as the exact same thing has happened to my friend. Her Polo is only 6 years old and has done 46000 only. She has it serviced at reputable garage every year and because of th I s problem is faced with a £1400 bill!
  • Cosher
    Cosher Posts: 2 Newbie
    Cosher wrote: »
    Can I ask if you got any joy from VW as the exact same thing has happened to my friend. Her Polo is only 6 years old and has done 46000 only. She has it serviced at reputable garage every year and because of th I s problem is faced with a £1400 bill!
    The timing chain on this age of car is supposed to last the cars lifetime!
  • forgotmyname
    forgotmyname Posts: 32,929 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you read through it doesn't cost anywhere near £1400 and unless purchased and serviced from the same dealer then dont expect any further help.

    Especially so after 6 years.
    Censorship Reigns Supreme in Troll City...

  • parking_question_chap
    parking_question_chap Posts: 2,694 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    edited 19 June 2018 at 10:31AM
    With regards to the matter of servicing, firstly I would say that in 20 years of driving I have NEVER had a car serviced beyond the first three years. I've only ever owned second hand polos, so it hardly seems worth it. An MOT is costly enough, in my opinion.

    Secondly, I would argue that it is highly unlikely that there is any sludge built up in my engine since its last oil change (two years ago, I think). My oil levels are never low, and I look after my car. So the implication that I am somehow responsible for the damage to the timing chain because I have neglected the car is unfair.


    So basically you have got lucky in the past, your luck has run out and now you want to blame somebody else.


    Short trips/commutes and low mileage is a recipe for moisture condensation to accumulate within the oil. this will mean a shorter lifespan for the engine.


    If you had an FSH you might have got somewhere with the dealer, but because you couldnt be bothered I dont see why the damage should be picked up by somebody else, just because they have deeper pockets.



    Get the car fixed, or buy another one and look after it next time.
  • Stoke
    Stoke Posts: 3,182 Forumite
    daveyjp wrote: »
    Unfortunately you are another victim of VWs large scale testing regime of new technology. They design something, put it to market, hope it lasts three years then they can wash their hands of any problems.

    They used a chain for a few years, the chains failed at an alarming rate at less than three years due to manufacturing fault and it was costing them a fortune in warranty claims.

    They don't use chains anymore.

    If only everything in life was reliable as a VW!
    LOL, Not really sure a timing chain is 'new technology'. If anything a cambelt is the 'new' timing technology.

    Can you replace the tensioner without dismantling the engine? That would be my first port of call.
  • LandyAndy
    LandyAndy Posts: 26,377 Forumite
    Part of the Furniture 10,000 Posts
    I imagine the OP is well into wrecking their next car now, seeing as this thread is 18 months old
  • DysT
    DysT Posts: 5 Forumite
    Eighth Anniversary First Post Combo Breaker
    I have 2010 Polo 1.2 105PS TSI Type 6R 76000 miles full VW dealer servicing from new with the rattling timing chain when cold and the VW garage has quoted £1340 to replace.
    1. Is it worth pursuing goodwill cost reduction, if so best way of doing it?
    2. How do I find reliable local VW indie quotes?
    and 3. Is it OK to use the car for a time?
    Really appreciate any help.
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